Educated Somerville College, Oxford and Swanley Horticultural College; travelled to Egypt, 1892; went to India including Kashmir; Women's War Service, 1914-1918; Fellow of the Royal Geographical Society, 1919-1950; visited the Canaries and West Africa, c 1938; also travelled in Europe, North and South America, Australia and New Zealand, South East Asia and the Middle East; died, 1950.
Publications: Some Wild Flowers of Kashmir (1903)
Some Letters and Records of the Noel Family (1910)
Theophilus Charles Noble was born in London in 1840. He was an author and antiquarian, publishing works including The Lord Mayor of London: a sketch of the origin, history and antiquity of the office (1860); Memorials of Temple Bar (1870); A Ramble round the Crystal Palace (1875); A collection of papers relating to the management and mismanagement of the Public Record Office, London (1875); Biographical Notices of T Wood DD, sometime Bishop of Lichfield (1882); The Spanish Armada and the Public Records (1888) and A Brief History of the Worshipful Company of Ironmongers (1889). In 1869 he received two special votes of thanks from the Irish Society after his publication of letters helped to defeat a Bill before the House of Commons which aimed to remove some of the Irish estates from the City of London companies. Noble died in 1890. His manuscripts were auctioned: see Catalogue of the library and collections (printed and manuscript) of T.C. Noble... consisting mostly of works on topography, chiefly of London... sold by auction... (London: Puttick and Simpson, 1890). This is possibly when the Guildhall Library acquired the papers.
Theophilus Charles Noble was born in London in 1840. He was an author and antiquarian, publishing works including The Lord Mayor of London: a sketch of the origin, history and antiquity of the office (1860); Memorials of Temple Bar (1870); A Ramble round the Crystal Palace (1875); A collection of papers relating to the management and mismanagement of the Public Record Office, London (1875); Biographical Notices of T Wood DD, sometime Bishop of Lichfield (1882); The Spanish Armada and the Public Records (1888) and A Brief History of the Worshipful Company of Ironmongers (1889). In 1869 he received two special votes of thanks from the Irish Society after his publication of letters helped to defeat a Bill before the House of Commons which aimed to remove some of the Irish estates from the City of London companies. Noble died in 1890. His manuscripts were auctioned: see Catalogue of the library and collections (printed and manuscript) of T.C. Noble... consisting mostly of works on topography, chiefly of London... sold by auction... (London: Puttick and Simpson, 1890). This is possibly when the Guildhall Library acquired the papers.
Mark Noble, of Battersea, was a pump and fire engine manufacturer and a supplier to the Ordnance Board.
The Black Eagle Brewery, Whites Grounds, Bermondsey is believed to have been established in the 1690s. It was known as Clarke's Brewery, and was acquired some time between 1823 and 1830 by John Cox. In 1848 it was bought by Day, Payne and Cox of Westerham, and traded as "Day, Noakes and Sons" from 1852. The Company was incorporated in 1897 as "Noakes and Company Limited".
The company acquired Nevile Reid and Company Limited in 1918 and J Canning and Sons, Royal Brewery, Windsor, in 1921. Brewing operations were transferred to Windsor in 1921. The company was acquired by Courage and Company Limited in 1930.
Mary Elizabeth (Diane) Noakes (née Bixby) was born on 30 December 1911 in Mile End, East London. She had a number of secretarial jobs, including working for the Toynbee Hall Settlement. In 1941 she volunteered into the Women's Royal Air Force, where she carried out welfare, educational and administrative duties, and attained the position of Sergeant. After the War she trained as a teacher at Borthwick Teacher Training College, London, and worked from 1947-1949 at Peckham Secondary School for Girls teaching commercial subjects.
In 1951, Diane Noakes was invited by the Ugandan African Farmers' Union to help resolve disputes. She was already Secretary of the Working Party of the Congress of Peoples Against Imperialism (later amalgamated with other organisations to become the Movement for Colonial Freedom), and went to Uganda in this capacity. She reached agreement over cotton ginning and established the Abalini Co-operative for farmers; she established a school and clinic, and a weaving factory was also set up for women. Although the Abalini Cooperative folded, the Abesigwa Coffee Co. Ltd. was established. In 1965 Diane Noakes was appointed to the paid position of Executive Secretary of the Central Council of the Indian Associations in Uganda. She was also involved with the establishment of the Uganda Children's Welfare Society.
Following her return from Uganda in 1958, she gained employment at the Kellogg International Corporation in London, and advanced to the position of Assistant Metallurgist. Socially, she was a member of the Labour Party and Political Education Officer for Thornton Ward, and was involved with the running of the Kellogg Corporation photography club. She retired in 1971 and bought a house near Shap, in the Lake District, where amongst other things she campaigned for 'Cumbrians for Peace'. Diane Noakes died on 21 November 1983, following a period of illness.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (ie numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service (POST 29), and those concerned with England and Wales (POST 30), Ireland (POST 31) and Scotland (POST 32). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 and 40).
In 1921, the several different minute series were replaced by a single all-embracing series (POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing system came into use (POST 102), but was resurrected in 1949. In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (i.e. numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service and overseas mail (Pkt reference files held in POST 29), those concerned with England and Wales (E or Eng reference files held in POST 30), Ireland (Ire or I reference files held in POST 31) and Scotland (Scot or S reference files held in POST 32). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 & POST 40).
In 1921, the several different minute series were replaced by a single all-embracing series referenced M or Min (held in POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing (DF) system came into use (POST 102), but was resurrected in 1949.
In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973. Files from this period either have a 'P' reference or an alphanumeric reference to indicate which department created them, i.e. MD (Mails Division).
The majority of maps in the collection were produced as part of an administrative exercise on the part of the Post Office to establish the boundaries for free mail deliveries after the increase of mail circulation in the nineteenth century (see particularly 'Town Maps: England and Wales and 'Town Maps: Ireland').
The Irish town maps were created during the period 1830-1860. This was a time of change in the Irish postal system, as it was amalgamated with Britain's postal service in 1831. In 1843 the British government laid down the principle: 'All places the letters for which exceed one hundred per week should be entitled to a receiving office and a free delivery of letters.' The boundary of free delivery for individual areas within Ireland was decided by the Postmaster General in consultation with Augustus Godby, Secretary to the Irish Post Office. A set of maps was created to show the boundaries decided for the various towns which qualified for free delivery.
This exercise coincided with the survey of Ireland carried out by Ordnance Survey Ireland between 1829 and 1842; consequently, the majority of these maps consist of annotated sections of Ordnance Survey maps.
Some of the maps in POST 21 were produced as part of official government enquiries into Post Office administration; for example there are maps produced as part of or as a result of: 2nd Report of Committee on postage, 1838 (POST 21/142, POST 21/152, POST 21/156); 20th Report of Commissioners of Revenue Enquiry, February 1830 (POST 21/153); 21st Report of Commissioners of Revenue Enquiry, March 1830 (POST 21/53, POST 21/56 and POST 21/57); Fifth Report from Select Committee on the roads from Holyhead to London, July 1817(POST 21/217), Report of Commissioners on the Post Office, 1838 (POST 21/761).
The increase of mail coach transportation in the later eighteenth and early nineteenth centuries necessitated the production of good maps showing postal roads, distances between coach stops and places of interest along the way. There are several such maps in POST 21, including: 'Bowles' Road Directory through England and Wales (1796) (POST 21/159), 'Cary's 6 sheet map of England and Wales with part of Scotland' (1830) (POST 21/770) and 'General map of the Roads of England and Wales engraved for Moggs' improved edition of Paterson's Roads' (1829) (POST 21/173).
Several of the maps in the collection were officially commissioned by the Post Office; of particular note are the GPO (General Post Office) Circulation maps of England and Wales, Ireland and Scotland produced by the cartographer, Edward Stanford; these show the routes and manner of transportation of the mail across the countries. Other examples are the various maps produced by John Cary, who was commissioned by the Postmaster General to organise the survey of turnpike roads in Great Britain, a task involving nine thousand miles of survey. The maps resulting from this work were included in his 'New Itinerary,' first published in 1798; the work was dedicated to the Postmasters General and provided the official measures for all mail coach routes and for the postage due on letters, which until 1840 were charged by distance carried.
After the establishment of Uniform Penny Post in 1840, followed a few months later by the introduction of the prepaid postage stamp, the Penny Black, there was a huge increase in the amount of mail sent. In 1839 there were 76 million letters posted in the United Kingdom; in 1840 after the introduction of the Penny Post there were 168 million. The mail service was opened up more to the general public, particularly after the introduction of pillar boxes to mainland Britain in 1855. These developments necessitated the increasing production of post office directories which included maps showing the location of the numerous district post offices and subsidiary sorting houses; there are several 'Kelly's Post Office Directory' maps of London in the collection.
Please contact the Archive for further information.
Up until 1830, the Irish mail service did not come under the control of the British Post Office and was overseen by its own Postmaster General. In 1831 it was re-united with Great Britain's Postal service and ceased to have its own Postmaster General. Under this new arrangement an Irish secretary was appointed to supervise Ireland's postal services and reported directly to the Postmaster General in London.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (i.e., numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service (POST 29), and those concerned with England and Wales (POST 30), Ireland (POST 31) and Scotland (POST 32). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 & POST 40).
In 1921, the several different minute series were replaced by a single all-embracing series (POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing system came into use (POST 102), but was resurrected in 1949. In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973.
For further details of how this class relates to the other report and minute classes, see the following section 'Related Material'.
During the period covered by these records the Secretary to the Post Office was Sir Francis Freeling. Freeling began his career in the Bristol Post Office and had been appointed appointed principal and resident surveyor in London by 1785. In 1797 he rose to the office of joint secretary to the Post Office and in 1798 he became sole secretary, serving in this capacity as the head of the post office until his death. His administration saw many reforms, including the growth of local penny posts and the introduction of steam power to transport the mail by rail and sea. Freeling was made a Baronet in March 1828.
In 1799, Henry Darlot, a clerk in the Foreign Section, was chosen for the position of Army Postmaster. He was the first to accompany the Army overseas when he joined them in Holland to facilitate delivery, collect letters, and protect the revenue. In 1854, Edward Smith of the Inland Letter Office was sent to Constantinople as postmaster to H M Forces. He, along with three assistants and seven sorters, handled 450,000 letters a month to and from troops between Britain and the Crimea (via France).
The origins of the Post Office Rifles Association stem from the Fenian troubles in 1867. Sixteen hundred Post Office staff were sworn in as special constables to protect key installations, including post offices. With the passing of the danger the following year, a number of the special constables asked if a Post Office Volunteer Corps could be formed. The War Office officially sanctioned the proposal, and the 49th Middlesex Rifle Volunteers were formed in 1868. The title of the regiment was changed to the 24th Middlesex (Post Office) Rifle Volunteers in 1880. In 1882, the Army Postal Corps was formed from the members of the Middlesex Volunteers to run the Army's postal service. A sister unit, the Field Telegraph Corps, was formed from postal workers in 1883 becoming 'I' Company of the 24th Middlesex. Both units were embodied in the reserve of the Royal Engineers in 1884, although still attached to the 24th Middlesex for drill and discipline.
The Boer War saw eleven officers and 624 other ranks serve with the Army Postal Corps between 1899 and 1902. Their base in Capetown connected with many temporary Field Post Offices and five travelling post offices. 68.9 million letters and newspapers and 1.4 million parcels were delivered to the troops. In an average December week, 789 bags of mail were received in Capetown, and in the busiest week of the war 643,000 letters and newspapers and 33,967 parcels were delivered.
In 1908 the 24th Middlesex Volunteers became the 8th Battalion of the City of London Regiment (Post Office Rifles) on formation of the Territorial Force. This battalion and its two sister battalions (2/8th and 3/8th raised during the First World War) were largely made up of Post Office personnel but no longer had any direct links with the Army Post Office Corps. In 1913 the Army Post Office Corps became the Royal Engineers Postal Section and the Telegraph Reserve became the Royal Engineers Signal Section. At the outbreak of the First World War a Base Post Office was set up at Le Harve, whence army mail went to an Advanced Base Post Office and then to Field Offices and Branches. Primary sorting in the UK was done from the Home Depot. All mail below 4 oz. from servicemen was carried free, with letters to them addressed "c/o GPO, London" then sorted by code to preserve secrets of military layout. Censorship was operated by military authorities. The shortage of men led to a reduction in the number of deliveries and 35,000 women were temporarily employed. Subdivision of the London Postal Districts was introduced in 1917 to aid the women sorters.
The Second World War presented an even greater challenge, with mobile fronts all over the world and enemy air attacks at home. At the outbreak of the war the Post Office was the largest employer in the country, and by mid-war nearly a third had volunteered for active service. Fifty thousand staff were members of the Post Office Home Guard, who were detailed to defend telephone and telegraph facilities in case of invasion. Postwomen were again taken on to fill the gaps, often working long shifts. Mobilisation then evacuation caused millions of people to change address, greatly increasing the volume of mail and the percentage of insufficiently addressed letters. Payment of pensions and allowances greatly increased, as well as new tasks like the distribution of millions of ration books, public information leaflets and permits. The blackout made sorting, delivery and station work very difficult, and the need to blacken the glass roofs of sorting offices etc. meant that many sorters and telephonists worked all the time by artificial light.
Air raids brought large scale destruction of Post Office buildings, mostly in major urban centres, telephone cables had to be repaired or re-routed as quickly as possible, destruction at major railway termini often meant improvised re-routing of mails, and bomb damage sometimes made letter delivery hazardous and difficult, when the numbers on houses, or the occupants, or even the houses themselves might disappear overnight. In September 1940 23 post offices were destroyed in one night. During the Blitz post office buildings had their own fire-fighting teams composed of staff, often very efficient in preserving its buildings.
The Army Post Office was based at Nottingham in a former textile factory. Army and RAF mail was handled there by hundreds of WRAC women, plus men unfit for active service and GPO officials who had volunteered. Insufficiently addressed letters were also handled at Nottingham by the Post Office. Naval mail for ships in foreign waters was handled by Wrens at King Edward Building, London, then by the Admiralty at Reading. Hostilities in the Mediterranean posed particular difficulties for getting mail to British forces in the Middle and Far East. The sea route around the Cape added 12,000 miles to the journey, a 3 month delay, and aircraft space was at a premium. Microphotography offered a solution and the airgraph service was introduced in 1941. Some 330 million airgraphs were sent until the service ended in July 1945. At first airgraphs and air letters were for military use only, but were then made available to civilians. By 1945 600,000 civilian air letters per week were being despatched to 33 different countries.
Prisoner of war mail was despatched abroad by the Post Office. Between 1941 and 1945, 26,250,000 parcels (both Red Cross parcels and parcels from next-of-kin) were sent from Mount Pleasant via Portugal to Geneva (despite difficulties in getting around or across enemy territory) where they were transmitted forward by the International Red Cross. About 200,000 letters per week were sent to POWs from Britain by air to Lisbon, where an exchange system operated with mail from Germany for German prisoners in Britain and Canada. The Post Office was in effect a fourth service, vital to the survival of the state and performed its duty well despite labour shortage, the need to recruit and train inexperienced staff, and enemy attack.
The first Post Office employees to be issued with a uniform were the Mail Coach Guards who, from 1784, wore a scarlet coat with blue lapels and a black top hat with a gold band. As of 1793 the London General Post Letter Carriers were furnished with a scarlet coat with blue lapels, blue waistcoat and beaver hat with a gold band. By 1834 this uniform was worn by letter carriers in Edinburgh and Dublin as well as London. (See POST 61/1).
1837 saw the introduction of a uniform for the London district 'Twopenny Postmen'. These men wore the same blue waistcoat and beaver hat, but were given a blue coat with a red collar. This arrangement lasted eighteen years until the amalgamation of the General and Twopenny Postmen when a new uniform was issued to all London Letter Carriers. The new dress included a scarlet frock coat, glazed hat and grey trousers, it was the first time that trousers had been issued as part of the uniform. (See POST 61/63).
The Post Office took over responsibility for the country's Telegraph Service in 1870 and with it inherited a responsibility to provide Boy Messengers with a uniform as a supplement to their wages, something previously carried out for some time by the private telegraph companies). By providing suitable work clothes for the Boy Messengers the Post Office must have been spurred to extend the entitlements to uniform because, by 1872, the whole delivery force was receiving official Post Office dress.
Decisions made relating to uniform had always been rather disorganised with reports being produced here and there addressing very limited subject areas. (See POST 61/7). In an attempt to rectify this haphazard approach, the Committee on Uniform Clothing was created in 1908, and by 1910 the committee had produced a comprehensive report standardising postal uniforms nationwide by creating six 'Classes' of attire which corresponded directly with the grading of each duty. (See POST 61/11).
During the First World War (1914-1918) the number of Postwomen employed by the Post Office rocketed as more and more male workers were drafted into the armed forces. Previously female letter carriers had only been afforded a limited clothing entitlement, but as of 1916 they were provided with a blue serge coat and skirt, a waterproof skirt and cape, and a blue straw hat. (See POST 61/65).
Most of the main aspects of uniform manufacture and distribution remained unchanged from this point until 1948 when a review of Post Office Engineering grades was ordered by the Postmaster General. (See POST 61/4). Following the successful creation of scales of entitlement for the new engineering grades the Postmaster General decided to order a comprehensive review of all grades not covered by the 1948 agreement. For this task a new committee entitled 'The Joint Working Party on Uniform and Protective Clothing' was created and after four years of research and deliberation produced the 1954 report examining the arrangements for supply and issue of uniform and protective clothing. (See POST 61/13). (For committee papers and minutes of meetings held by the Joint Working Party on Uniform see POST 61/67 - 72).
The position of 'head of The Post Office' was first entitled 'Postmaster General' under the Commonwealth Act of 1657. Previously he had been known by various titles, Master of the Posts, Comptroller General of the Posts and Postmaster of England. The Post Office Act of 1660 provided that 'one Master of the General Letter Office shall be from time to time appointed by the King's Majesty, his heirs and successors, to be made or constituted by Letters Patent under the Great Seal of England, by the name and style of his Majesty's Postmaster General'. The appointment was generally not made for a fixed length of term and Postmaster Generals were succeeded upon retirement or resignation. From 1691 two Postmasters General were appointed to hold office conjointly. At that time one was a member of the Whig party and the other a member of the Tory party. This joint appointment continued as a government policy until 1823, although the political ramifications lost much of their initial importance. Between the years of 1784 and 1831, the Post Offices of Great Britain and Ireland were separate and had separate Postmasters. The post of Receiver General was established in 1677, with the responsibility to receive and account for all payments received and expended by the Post Office. In 1855 these duties were combined with those of the Accountant General. The Office of Court Post, which was abolished [1798] was that of messenger responsible for conveying the sovereign's letters and those of his Principal Secretaries of State to the nearest stage of post town.
The first of the early telegraph companies was the Electric Telegraph Company, founded in 1846 by Sir William Fothergill Cooke (one of the inventors of the telegraph) and a number of City financiers. Prior to the Post Office takeover in 1870, some of the companies had already amalgamated or been taken over by competitors. For example: the Electric Telegraph Company and the International Telegraph Company merged in 1855, and the London Telegraph Company formally changed its title to London and Provincial Telegraph Company in December 1857.
The first transmission of telegraphic communication to overseas routes was by submarine cable from Dover to Calais in 1850. Private telegraph companies pioneered this work, with the Post Office becoming increasingly involved in the management of overseas cables following its takeover of the UK domestic telegraph network in 1870. Private companies remained active in the international arena, particularly in providing telegraph services to places outside Europe. Many of these companies merged in 1929 to form Cable and Wireless Ltd.
From 1880, the Post Office enjoyed a monopoly in respect of the provision of telegraph and telephone services in the UK, following a legal ruling on the powers conferred on the Postmaster General by the Telegraph Act, 1869. Private telephone companies in competition with the Post Office, principally the National Telephone Company, thereafter operated under licence from the Post Office. This remained the situation until 1912, when the Post Office took over the National Telephone Company which, by that time, was the last remaining telephone concern outside public control.
Prior to the introduction of the GPO's mail coach service in 1784, the mail was conveyed by horse riders or mail cart on the longer routes out of London and on foot on some country services. The service was slow and vulnerable to attacks by armed robbers. In 1782 John Palmer of Bath put forward his scheme for conveying the mail by stage coach. Rejected in 1783 by the Postmasters General, a trial was finally approved in June 1784, with the support of William Pitt, Chancellor of the Exchequer. The experiment on the Bristol-Bath-London road in August 1784 was a success and Palmer began to organise further mail coach services in 1785. He was appointed Surveyor and Comptroller General of the Post Office in 1786 and presided over the expansion of the service throughout England, Wales, Scotland and Ireland. By 1790 all the most important routes had been covered and many towns had a daily delivery and collection of mail by coach. The full scheme involved 42 mail coach routes.
The mail coach service was almost immediately affected by the arrival of the railways in the 1830s. The GPO quickly took advantage of this new and faster method of transport to replace the mail coaches. The last of the London based coaches ceased in 1846, although this method of conveyance continued for cross post services between some provincial towns until the 1850s. The last coach in the Midlands ran out of Manchester in 1858. Mail coaches lasted longest in those area which railways were slow to reach, such as Cornwall, Mid Wales, the Peak District and far North of Scotland. One of the last mail routes to be used, to Thurso in northern Scotland, ceased after the opening of the Highland Railway in 1874. In some remote parts of Scotland railways were never built and horse drawn carriage continued into the twentieth century, until replaced by motor vehicles.
Post Office experiments with motor transport began in the 1890s. Until the end of the First World War services were provided mainly by private contractors. In 1919 the Post Office introduced its own fleet of motor vehicles.
Much of the artwork in the series was commissioned by the Public Relations Department, which was first created in 1934, under the first Post Office Public Relations Officer, Stephen Tallents.
Right from the conception of the department, it assumed responsibility for commissioning designs for posters, which it considered to be a vital part of Post Office publicity, it did this initially in consultation with a 'Poster Advisory Group' but, from 1937, it operated in its own right. The department approached leading artists for the production of posters of two kinds, known respectively as 'Prestige' and 'Selling'. 'Prestige' posters fell into two categories: those specially prepared for distribution to schools and those for display in the public offices of Crown Post Offices and non-public offices in Post Office buildings, they were intended to be more formal in style, eye catching rather than persuasive. 'Selling' posters had a direct 'selling' appeal and were intended to persuade the beholder to use a particular service or buy a particular product.
The Post Office Greetings Telegram Service was introduced in July 1935 as a means of revitalising the telegraph service and the Public Relations Department was involved from the outset, involving itself both in publicising the new service and in commissioning artists to produce designs for the forms themselves. Greetings telegrams were to be associated with special occasions and as such, designs had to be particularly attractive, with an element of luxury, this was encapsulated in the golden envelope designed to accompany the form.
The Public Relations Department underwent several changes in structure throughout the decades following the 1930s, but the production of good publicity literature, both written and visual, continued to be a very important part of its remit. Post Corporation, commissioned artists tended to be less well known and the focus of the posters turned increasingly towards the promotion of special stamp issues and philatelic products.
In the 1990s, the Public Relations Department was renamed as Communication Services and was positioned as part of Royal Mail Group Centre. This signified a change in outlook, with an emphasis on 'hard sell' and the commissioning of advertising agencies to work on individual campaigns for special services and products.
The first ever main line railway opened in 1825 and ran between Stockton and Darlington. In 1827 the use of that railway, and future lines, for carriage of mails was suggested to Secretary Francis Freeling by Thomas Richardson (see POST 11/51). The first conveyance of mail by this method actually occurred on 11 November 1830 on the Liverpool and Manchester Railway, less than two months after this second main line had opened (see POST 11/52). The Post Office was quick to take advantage of the new form of transport and in July 1837 mails were conveyed by train from Birmingham to Liverpool on the inaugural service of the Grand Junction Railway (see POST 11/57 and 58). In January 1838 the idea of having special mail carriages was experimented with; a horse box suitably fitted up started running between Birmingham and Liverpool on the Grand Junction in 1838. Proving a success, the first official 'travelling post office' set off from London to Preston on 1 October 1838.
In August 1838 an Act to provide for the conveyance of the mails by railways was passed by Parliament. This enabled the Postmaster General to compel railway companies to carry mails by ordinary or special trains, at such hours as the Postmaster General might direct, together with mail guards and other officers of the Post Office. Companies could also be required to provide carriages fitted up for sorting letters en route. In return, railway companies would receive a payment to be fixed, by arbitration if necessary, for any services and accommodation supplied. This Act provided the foundation for all future arrangements for carrying mails by rail.
Between 1838 and 1848 railways expanded rapidly in Britain and mails were quickly diverted to them from the roads. The London and Birmingham Railway, opened in September 1838, was the first important line to be completed in England and marked the end of the 'Golden Age' of coaching. From 1844, the year of 'railway mania', to 1848, 637 separate lines received their charters from Parliament. Mail coach contractors unable to get passengers essential to their operations where the railway ran a parallel route began giving notice to quit (see POST 11/60 and 61). The south western coaches ceased their runs when the Great Western Railway was completed to Bristol in June 1841. The last horse drawn mail from London, to Norwich via Newmarket, was withdrawn in January 1846. By this time the railway network was becoming moderately complete. However, up to the 1870s railway services in the provinces often operated in connection with mail coaches.
By the 1850s the railway posts were generally known as Travelling Post Offices or Sorting Carriages and a number of trains almost wholly devoted to carrying mail were in operation. (See also POST 18). Over the next seventy years railways contributed significantly to the vast improvement in quality, increase of volume and speed of postal communications within Britain. Serious competition was absent until the widespread use of motor vehicles from the second quarter of the twentieth century.
Since the mid-nineteenth century, staff associations and unions have come into existence, acting on behalf of their members primarily on issues of pay and working conditions. In addition, clubs and societies have been formed, providing social and leisure opportunities. By 1890, the British workforce had been organised into workers unions and associations to a far greater degree than it had previously and the Post Office, which had grown in numbers as well as in the variety of its services (and therefore in the variety of occupations falling under its employment), was very much a part of this development. There were over 40 distinct grades of employment in the organisation and each had its own staff association. In 1919 these were amalgamated into the Union of Post Office Workers (UPW), although secessionist groups continued to break away from the UPW, which consequently struggled to remain united (which is perhaps explained by the diverse range of working conditions and pay that its members experienced). From the large-scale public enquiries at the beginning of the century, to the wholesale workers' strike of 1971, to the 1995 amalgamation into the Communications Workers' Union (CWU), staff associations, unions, clubs and societies have been an integral component, as collective organisations, to the history and development of the Post Office and its workforce. See POST 65 (Post Office Staff Associations) for relevant records and a more detailed account of this subject.
The majority of these associations and unions produced some form of literature, many publishing an association or union magazine or periodical. It is a wide range of this kind of material that is present in POST 115, which consists of in excess of 1,000 volumes. The class has been divided into eight Sub-Series, which cover the main types of publications that can be found. These are: Civil Service Associations Journals; Post Office Clerks Associations Journals; Postmen's Associations Journals; Postmasters' Associations Journals; Supervisory Grades Associations Journals; Post Office Engineering Union and Association Journals; Post Office Electrical Engineers' Journal; and The Rowland Hill Benevolent Fund. It is important to note that the official Post Office Magazine (entitled 'St Martin's le Grand' until its name changed to 'The Post Office Magazine' in 1934) is not an association, society or club publication and can consequently be found in POST 92.
The largest association in the history of Post Office staff associations is the UPW, which was formed in 1919 from the numerous, disparate and less formal associations that preceded this. In 1920, the UPW launched its official journal called 'The Post, the Organ of the Union of Post Office Workers' (Commonly referred to simply as 'The Post'). The first issue sold almost 90,000 copies and in another early issue, the editorial noted that 'Standing on the threshold of the New Year [1920] we are, as postal workers, confronted with one outstanding fact - amalgamation has occurred' (POST 115/437, p.27; p.32). This periodical is likewise a useful source of information (albeit from a UPW perspective) for subsequent events of importance to the Post Office through the twentieth century. Indeed, Martin Daunton and Alan Clinton (the two most prominent historians of the modern Post Office) have both made heavy use of 'The Post' in their work. Its name changed to 'The Post, the Journal of the Communication Union Workers' in 1980 and continued to be published until 1993. It should also be noted that 'The Post' is distinct from 'The Post of UPW House' which was a UPW newspaper that was filled with similar, but more informal content.
Beyond the 3,700+ issues of 'The Post', there remains over 45 distinct association and union publications that are available to view in POST 115. From 1890, the publications that predate the 1919 amalgamation include: 'The Postman's Gazette', 'The Post (the Organ of the Fawcett Association)', 'The Central London Review and The Postal and Telegraph Record', amongst others. There are journals representing women only such as 'Opportunity, The Organ of the Federation of Women Civil Servants' and many publications that relate to a particular issue of concern such as 'The Whitley Bulletin, The Official Publication of the National Whitley Council for the Civil Service'. Other major publications representing particular grades and types of employment include: 'The Controlling Officers' Journal'; 'The Sub-Postmaster, The Official Organ of the National Federation of Sub-Postmasters'; 'The Journal, The Official Journal of the Post Office Engineering Union'; and 'The Post Office Electrical Engineers' Journal'.
Other publications range from the specific, such as 'The Rowland Hill Fund Handbook', to the broader ranging, such as the numerous Civil Service newspapers and journals. These ran from 1890 to 1977 (although most stop at 1969, the year the Post Office ceased to be a Government Department) and include titles such as 'Red Tape' and 'The Quill'. Considering the following Civil Service journal should help the prospective reader avoid possible confusion: POST 115/1-38 is 'The Civilian', a Civil Service newspaper that ran from 1894-1928, which changed its name to 'The New Civilian' in 1926. There are a number of publications in this class where a slight name change has occurred. In each instance, the individual catalogue description alerts the reader to this. Additionally, the series description for 'The Civilian/The New Civilian' (immediately preceding POST 115/1 in the catalogue) states that volumes 51-113 are held in the archive. Beneath this, [in square brackets] it states that there are 38 volumes. The volume number in square brackets always refers to the number of bound volumes of material in the archive, the description 'Vols 51-113' above this refers to the original, contemporary volume numbers that this publication was serialised under.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (i.e. numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service (POST 29), and those concerned with England and Wales (POST 30), Ireland (POST 31) and Scotland (POST 32). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 and POST 40)
In 1921, the several different minute series were replaced by a single all-embracing series (POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing system came into use (POST 102), but was resurrected in 1949. In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973.
Please contact the Archive for further information.
History of Postal Drafts
With the passing of the National Insurance Act 1911, Approved Societies acting as agents of the Ministry of Health for the paying of National Insurance benefits approached the Post Office for a means of sending small remittances through the post, postal and money orders being unsuitable. An Interdepartmental Committee, including representatives of the Post Office and the National Health Insurance Joint Committee, was appointed by the Treasury in June 1913 to consider the matter and the postal draft was the outcome of the Committee's recommendations. The service was introduced at the end of 1914 with the approval of the Treasury and without specific statutory authority. Very few Approved Societies in fact made use of the system, preferring to pay benefits in person.
During the First World War the use of postal drafts was extended, by Treasury authority, to various Government departments and some quasi-Government departments, including departments established in the United Kingdom by Colonial Governments. The War Office and Admiralty were amongst the first departments granted permission to use the system for the payment of pensions and reserve pay. Postal drafts were a more economical method of sending remittances through the post and Government departments were encouraged to use them in place of money orders.
In 1934 a Postal Draft Committee report recommended extension of the system, by statute, to Friendly Societies, Trades Unions, Local Authorities, Public Utility Corporations, charitable organisations of a permanent character and other similar bodies. Nothing emerged from those recommendations and the majority of non-Governmental applicants were denied access to the system by the Post Office, which cited practical difficulties and lack of statutory authority. No definite policy for granting or refusing permission to utilise the system was ever established.
The system of postal drafts ceased in 1969 with the introduction of Girobank services.
The postal draft system
The postal draft was a form of cheque for small sums drawn on the Postmaster General. It provided for the payment of money which had to be remitted by post. Printed forms of drafts were supplied by the Post Office to issuing authorities - Approved Societies or Government
departments - which entered amounts and transmitted them to payees. Most forms were printed on watermarked paper and further protected by a colour band. The maximum amount payable was printed on the draft. Drafts could be cashed at any Post Office in Great Britain, Northern Ireland and the Irish Republic or at a specified post office. For the payment of sums over £10 evidence of identity was normally required from the payee. Paid drafts were returned to the issuing authority by the GPO and the account rendered. Advances to cover estimated payments were sent by issuing authorities to GPO Headquarters.
The Receiver General was an independent appointment, designed to remove all responsibilities for cash from the hands of the Postmaster General. There was, however, another major financial position in the Post Office, the Accountant General, who was appointed by the Postmaster General to keep an account of all revenue. This produced duplication of records. The Receiver General took receipt of all money paid into the Department, and paid costs directly from these funds.
The sources of income are mainly payments received from inland letters; window money (postage due on letters handed in by the public to the clerk behind the window of a post office); postmasters; letter receivers; returned letters; charges levied on incoming foreign letters. Expenditure includes payments for salaries of postmasters, letter carriers, sorters, window men, clerks of the roads and of the inland and foreign offices, inspectors, watchmen and other employees; ship letters; returned letters; accommodation, furnishings and equipment; travelling expenses; allowances and pensions; local taxes; contractors and tradesmen; building, hire, wear and tear of packet ships; captains fees. The balance of cash was transferred to the Exchequer.
Officials of The Post Office acted as the first newsagents in this country after the establishment of the public postal service. Six postal officials entitled 'Clerks of the Road' were privileged to frank gazettes at 2d, a reduced charge from letter post. Under the terms of the Franking Act 1764, newspapers bearing the signature of a Member of Parliament or sent to a member at any place which he advised were to go free. The Newspaper Office was established at the General Post Office in 1782 by John Palmer, following criticisms relating to the treatment of newspapers. With the coming of the French Revolution, the Clerks in the Foreign Office established a large foreign news agency. The Ship Letter Act of 1815 contained an important provision in favour of newspapers, providing the first enactment that allowed newspapers to go out of the United Kingdom at a cheaper rate than letters.
The act of 1764 also authorised Members of Parliament to frank newspapers. Many extended the provisions of the act by allowing free postage to booksellers and newsagents who rapidly took over a considerable part of the distribution of newspapers from the Clerks of the Road. An Act of 1825 legalised the free transmission of newspapers by post. In 1830 news vendors presented a petition to Parliament protesting against Post Office servants being allowed to compete with private dealers, and on 5 April 1834, The Post Office ceased to have a privileged interest in the franking of newspapers.
An act of 1855 abolished the compulsory payment of stamp duty on newspapers. Newspaper proprietors were allowed the option of printing on paper stamped to denote payment of stamp duty and thereby qualifying for free transmission by post or using unstamped paper and paying normal rates of postage, until 1870.
The Post Office Act of 1870 provided that newspapers fulfilling the conditions specified in the act were, after registration by The Post Office, entitled to transmission within the United Kingdom at a rate of ½d irrespective of weight. In 1897 weight restrictions were introduced. A grant of preferential tariff to the press was declared by a Treasury Committee in 1875, enabling The Post Office to transmit press releases and news messages to newspapers and other news institutions at the press tariff rate. By The Post Office (Newspapers Published in British Possessions) Act of 1913, copies of newspapers printed and published in any British possession or protectorate were admitted to the benefit of the inland newspaper rate. The Canadian Magazine Post introduced in 1907
allowed for the transmission of all newspapers registered at the Inland Newspaper rate and in addition publications issued at intervals of not more than 31 days, subject to certain conditions.
Until the late nineteenth century the carriage of parcels was in the hands of 'carters' or carriers, operating on a local basis. With the improvement of the roads in the eighteenth century and the inception of the railway services in the late 1820s, the volume of parcels conveyed by coach and railway increased. By the 1850s railway companies had cornered the bulk of this business. In 1842 Rowland Hill suggested that a parcel service should be operated by the Post Office. However, the government was content to let this business remain in the private sector, for the time being. By the 1860s the population explosion and dramatic expansion of British commerce and industry gradually forced the Post Office to give some thought to parcel post. A plan for the introduction of a parcels post was suggested in the 1860s by Rowland Hill and Frederick Hill, (Rowlands' brother and Assistant in the Postmaster General's Office).
The establishment of the General Postal Union in 1874, (now known as the Universal Postal Union) led to further discussions. In 1880 the union promulgated a convention for the exchange of postal parcels between Germany, Austria-Hungary, Belgium, Bulgaria, Denmark, Egypt, Spain, France, Great Britain and Ireland, British India, Italy and Luxembourg. This envisaged the transmission of parcels up to 3 kilograms in weight. A convention was signed at Paris on 3 November 1880, due to come into operation on 1 October 1881. A protocol attached to this convention took note that Great Britain, Ireland and British India were not in a position to sign the convention as they did not have an inland parcels service at that time, and they were accordingly given until 1 April 1882 to bring the convention into effect.
On 11 February 1882, Henry Fawcett, Postmaster General, assisted by Frederick E Baines, Inspector General of mails, and Sir Arthur Blackwood, Secretary to the Post Office, submitted a memorandum analysing the various problems preventing the introduction of an inland Parcel Post service and suggesting ways of overcoming them.
An Act to amend the Post Office Acts with respect to the Conveyance of Parcels (45 and 46 Vict. Ch. 74), was passed by Parliament on 18 August 1882. Twelve of its seventeen sections dealt with matters arising from the negotiations between the Post Office and the railway companies; their remuneration and the services to be rendered by them.
The Inland Parcel Post came into operation on 1 August 1883 and 'letter-carriers' were entitled 'postmen' as a result. From 12 August 1884 the service was known as the Parcels Post. Parcels sent by the Post were limited to 7lbs in weight and the rates of postage ranged from 3d for 1lb to 1s for 7lbs.
A number of major changes took place during the period covered by this series. From 1 April 1922, Post Office services in Southern Ireland were transferred to the control of the provisional Irish Government. The growth in administration meant that aspects of work relating only to matters of local interest were devolved from central headquarters to district surveyors. In 1934 as part of a general reorganisation of the Post Office, a Director General was appointed to replace the office of Secretary to The Post Office. At the same time a Post Office Board was created under the chairmanship of the Post Master General. Further changes in 1934 led to the replacement of district surveyors by regional directors, who were given full powers of day-to-day control of local postal and telecommunications affairs in their regions. This reorganisation was complete by the mid-nineteen forties, with an increasing amount of work concerning local affairs being devolved from Headquarters, leaving it to deal only with matters of general policy and those outside the scope of regional authority.
British postal agencies, (also known as British Post Offices) were established in countries throughout the world to manage and monitor the arrangements and regulations for the conveyance of mail to and from Britain and to carry out these arrangements. Agents were appointed to conduct local affairs on behalf of the Postmaster General. Their duties included the receipt and despatch of mails, the collection of postage, maintenance of accounts and reporting to the Secretary in London any matters of concern.
In 1873, British Consuls were appointed as agents with the titles of British Post Office Agent.
From the introduction of penny postage in 1840 all stamps and stamped stationery was produced, distributed and paid for by the Inland Revenue's Commissioners of Stamps and Taxes. In December 1876 the Inland Revenue suggested that it would be more appropriate for these costs to be met by the Post Office. At the beginning of the financial year in 1883 the Treasury instructed the Post Office to budget for the cost of stamp production. (POST 54/3).
Although the Post Office was now footing the bill, the Inland Revenue retained responsibility for manufacturing and distribution arrangements until 1 April 1914. On this date the Post Office took over all operations at the Inland Revenue's Somerset House stamp distribution centre for England and Wales. This involved the manufacture and distribution of all postage stamps, adhesive revenue and fee stamps, insurance stamps, postal orders, licenses, savings bank coupons, stamped postal stationery and telegraph forms for use in England and Wales. The transfer was authorised by the Treasury and "The Inland Revenue and Post Office (Powers and Duties) Order" was published by His Majesty's Stationery Office in March 1914. (POST 54/36).
The complicated relationship between the Inland Revenue, the Post Office, stamp designers, printers and printing hardware manufacturers is well represented in correspondence and memoranda relating to the introduction of King George V postage stamps, following his accession to the throne in 1910. (POST 54/48 - 49).
In 1962 yet another authority was to officially enter the sphere of postage stamp production. The existing relationship between the Post Office and the Council of Industrial Design was reviewed and the Postmaster General's new Stamp Advisory Committee was created consisting of Post Office and COID members. The role of the committee was clearly defined in a memorandum agreed by both parties. (POST 54/16). Today the SAC continues to influence the issue of postage stamps primarily through making recommendations to Royal Mail for commemorative stamp subjects and the selection of final designs. Other matters relating to the production and marketing of stamps and philatelic products are the responsibility of the Post Office Stamps and Philately Board (Stamps Advisory Committee).
There have been many staff associations, unions and representative bodies acting on behalf of the large numbers of staff employed by the Post Office in the modern era. Staff associations became increasingly prominent in the twentieth century. The Union of Post Office Workers (UPW) has had the largest membership and has been involved in all of the major wage negotiations since its inception in 1919. In 1980 it became the Union of Communication Workers (UCW) and in 1995 it merged with the National Communications Union to form the Communication Workers' Union (CWU). In 2005 it had a membership exceeding 250,000, comprising men and women working for the Post Office, British Telecom and other telephone and communication companies.
Post Office Staff Associations have their origins in the nineteenth century. The first efforts to improve staff conditions occurred in a number of meetings held in secret in and around St Martin's le Grand in the 1840s. A 'confederacy' was formed protesting against low pay and extra duties, with the support of some societies, clergymen and journalists. In the 1850s, similar small groups of Post Office employees joined with Lord's Day Societies and gained temporary successes in abandoning Sunday work. A small 'London Committee' concerned with the interests of letter carriers remained active through the 1860s and even met with Postmaster Generals a number of times, although the leaders of those agitating for increased pay were often sacked. The following decade saw the entry of telegraphists into Post Office employ and these were amongst the first to strike in 1871, and despite increased organisational endeavours, including William Booth's best efforts on behalf of the letter carriers, all efforts at creating a formal union failed. This was finally achieved with the creation of the Postal Telegraph Clerks Association in 1881, following a significant reorganisation of grades and negotiations with Postmaster General Henry Fawcett. In the final 20 years of the nineteenth century, there was a ferment of proto-union organisation across the Post Office workforce. This included the founding of the United Kingdom Postal Clerks Association in 1887 by provincial Post Office clerks; the Postmen's Union in 1889; and the Fawcett Association comprised of London sorters in 1890. Although the major pay claims were unsuccessful, the right to meet in public was secured over this period, the Fawcett Association gained their first full time representative officials in 1892 (albeit against its will) and the first large scale strike occurred in 1890. By the turn of the century, every Post Office grade had gained a representative association.
From this time until the outbreak of the First World War there were a number of large-scale public enquiries into the grievances of Post Office employees. Arguing the case of the lower grade workforce was the National Joint Committee (also known as the Amalgamated Postal Federation), which was the precursor in loosely uniting the disparate associations to the post-war amalgamation into the UPW. There were five main hearings that were respectively overseen by Tweedmouth (1895-7); Bradford (1904); Hobhouse (1907-8); Holt (1912-13); and Gibb (1914). In the first of these inquiries, the improvements gained were widely deemed to be inadequate and precipitated militancy, especially from many telegraphists. By the time of the Hobhouse inquiry, the union associates were recognised for the purposes of negotiation and a more thoroughgoing representation of Post Office employees was secured by the time of the Gibb inquiry. By this time the British labour movement had become heavily unionised and the period 1912-14 was one of acute industrial unrest on a broad scale and many concessions were gained during the Holt inquiry, including a more equitable system of 'differential' wages, where the level of pay varied according to region.
In 1919, the 44 representative associations of various workers employed by the Post Office were amalgamated into the UPW. These associations had represented the workers of four main grades: manipulative (those who handled mail and the like), supervisory, clerical and other. The following is a list of these associations:
There were 17 associations for manipulative grades: Postmen's Federation; Postal Telegraph Clerk's Association; Amalgamated Society of Telephone Employees; UK Postal Clerk's Association; Fawcett Association; Engineering and Stores Association; Irish Post Office Clerks; London Postal Porter's Association; Central London Postmen's Association; Women Sorters Association; Sorter-Tracers Association; Registry Assistants, Second Class Assistants; Tube Staff Association; Postal Bagmen's Association; PO Telegraph Mechanicians Society; Tracers Association; Messengers Association.
There were 14 associations for supervisory grades: Postal Telegraph and Telephone Controlling Association; London Postal Superintending Officers Association; Society of Post Office Engineers; Association of National Telephone Engineers; Central London Male Supervisors Association; London Association of Head Postmen; Society of PO Engineering Inspectors; Assistant Head Postmen's Association; Head Porters Association; Association of PO Superintendents; Second Class Assistant Inspectors and Telegraph Messengers; Telephone Exchange Managers Association; Association of Inspectors of Messengers; Association of Inspectors of Tracing.
There were 9 associations for clerical grades: Women Clerk's Association; General Association of Third Class Clerks; PO Engineering Clerks Association; London Postal Clerks Association; Association of Third Class Clerks (Surveyors); Representative Committee of Metropolitan Third Class Clerks; London Telephone Service Association; Engineer-in-Chief's Office Supplementary Clerk's Association; First and Second Class Clerks (Provinces) Association.
There were 4 associations for other grades: National Federation of Sub-Postmasters; PO Medical Officers Association; Head Postmasters Association; Established Sub-Postmasters Association.
In addition to these associations, which were poorly funded and mostly run by Post Office employees in their spare time, there were numerous clubs and guilds such as the Post Office Socialist League and sports and debating societies, which produced a wide range of literature and would have their successor Post Office social clubs through the twentieth century.
The amalgamated UPW was set up at the time when the government introduced the Whitley Councils, in 1919. The Whitley system dominated inter-war wage bargaining for the civil service as a whole and arguments presented for increased pay tended to be based on demands for a wage sufficient to cover the cost of living, and that was comparable with wages in the private sector and was thus guided by the market value of pay. Here, successive governments were cornered into having to 'set an example' in the formulation of reasonable wage schemes, especially following the economic downturns of the early 1920s and 1930s. During this period, and despite having little involvement in the general strike of 1926, the UPW became subject to the 1927 Trade Disputes and Trade Unions Act, which prohibited civil servants from joining unions affiliated to the Trade Union Congress. This state-enforced ban on trade union collusion in pursuing joint industrial interests circumscribed the effectiveness of the UPW until the end of the Second World War when this legislation was overturned.
From the amalgamation into the UPW in 1919 and for much of the remaining century, the organisational history of Post Office Associations and of staff representation in general concerns secessionist groups and the difficulties of keeping the UPW unified in its industrial negotiations. Because the amalgamated UPW acted on behalf of a qualitative and quantitative variety of job types, special interest groups composed along similar lines to the pre-amalgamated associations continued to exist, breaking away from the UPW and competing for their respective and often conflicting interests. This is a theme that Alan Clinton has emphasised in his comprehensive study 'The Post Office Workforce: A Trade Union and Social History' (London: Allen & Unwin, 1984). The secessionist groups with the largest membership in the inter-war period were the Guild of Postal Sorters; The Association of Counter Clerks; The Guild of Sorting Clerks and Telegraphists (SC&Ts); and the National Association of Postmen. Smaller groups included the Government and Overseas Cable and Wireless Operators Association and the Northern Ireland Postal Clerks Association.
Likewise, the secessionist organisations and representative bodies distinct from the UPW that dominated the post-war era were the National Guild of Telephonists; National Association of Postal and Telegraph Officers; Engineering Officers (Telecommunications) Association; Clerical and Administrative Workers Union; Civil Service Clerical Association; and after 1972, the Association of Professional Executive Clerical and Computer Staff.
The political and economic environment of the immediate post-war period was changed in that a Labour Government committed to full employment and an enlarged civil service gave the UPW more bargaining leverage and although gradual, significant improvements in pay and conditions were secured through the 1950s, as the UPW General Secretary Ron Smith argued in 1961. The Conservative dominated 1960s saw a more concerted effort to keep wage levels down and this precipitated a spate of negotiation and arbitration between the UPW and the government. The initial wage increases were too modest for many, leading to strikes in 1964, but a national all-out official strike was avoided when a more substantial pay increase was achieved later that year. In 1965, Tom Jackson became the UPW General Secretary and the following years were turbulent times for the UPW with protracted negotiations over capital and labour, instances of industrial action, particularly in 1968, culminating in the largest strike in the history of the Post Office: a six-and-a-half week national strike of all UPW members in January and February 1971. The UPW failed to gain the wage demands it had made in October the previous year when its members voted 14-1 to end the strike. The whole affair is estimated to have cost the Post Office £25 million in lost revenue. Clinton has argued that the strike had long term consequences for the UPW and Post Office wage bargaining, coming as it did at the beginning of a period in which the Post Office ceased to be a government department and in which it was stripped of its telecommunications functions (this was privatised under BT in 1984), along with the more recent restructuring that has included the more general amalgamation of Post Office Associations with the wider communications workforce in Britain.
Many facets of the above associations, strikes, negotiations and arbitration are covered in this class, including pre-amalgamation records, as well as material relating to the organisational structure and history of the UPW and the major controversies of the twentieth century including the UPW strike of 1971. For a full history see Alan Clinton 'The Post Office Workforce: A Trade Union and Social History' (London: Allen & Unwin, 1984). For Staff Associations and Union Publications see POST 115.
In 1934 as part of a general re-organisation of the Post Office, a Director General was appointed to replace the office of Secretary to the Post Office. At the same time a Post Office Board was created under the Chairmanship of the Postmaster General. Further re-organisation also took place in 1934 with the replacement of district surveyors by regional directors, who were given full powers of day-to-day control of local postal and telecommunications affairs in their regions.
The establishment of a functional board for the Post Office was first recommended in the Bridgeman report of 1932, and the Post Office Board was subsequently established with eleven members, including all the General Directorate and Directors. Recommendations made by the Board were put before the Postmaster General through the Secretary's Minutes to the Postmaster General. However the board had no executive power, and decisions rested ultimately with the Postmaster General. Although the Bridgeman Committee had envisaged the Board as a controlling body, in time it came to be more of a reviewing body and, due to its increasing size and the consequent difficulty of assembling members, its meetings became less frequent.
In November 1964 the board was reconstituted with the following members: Postmaster General, Assistant Postmaster General, Director General and the General Directorate, with Directors invited to attend as appropriate. The board considered and gave decisions on all major issues of policy and administration. In general, ministerial approval on important issues of policy was sought by submitting papers to the board and not by submitting minutes to the Postmaster General, except where a decision was urgently required before the board could be convened.
Before 1967 at Post Office Headquarters, 'common' engineering, finance, and personnel departments operated in parallel with Postal and Telecommunications service departments, all reporting through the general directorate to the Postmaster General. From 1967, Posts (which incorporated the existing remittance services and New Giro service) and Telecommunications were put under separate Managing Directors, each with nearly complete finance, personnel, and technological support provided by dividing up common departments.
A substantial 'central' personnel function remained and legal and some other services were left centralised. Telecommunications took on procurement and research for both businesses. The National Data Processing Service was established by Act of Parliament and began to function as an independent (central) service. Managerial links between Posts and Telecommunications began to disappear.
1969 was a year of change; with the passing of The Post Office Act in October 1969, the Post Office became a nationalised industry, established as a public Corporation.
For this reason there was two Post Office Boards in 1969; the 'old' Post Office Board (with Board papers carrying the 'POB' prefix) had its final meeting on 22 July 1969, after this, a newly constituted Board was formed and it had its first meeting on 25 July 1969 (Papers produced by the new Board were given the reference 'PO').
The Corporation was split into two businesses, Posts and Telecommunications. The office of Postmaster General was discontinued, and the Post Office was headed by a Chairman and Chief Executive/Deputy Chairman. This role was directly appointed by the Post Office Board. Members of the board also included the Managing Directors Posts and Giro, and Telecommunications, the head of the National Data Processing Service, members for industrial relations, technology and, from January 1970, a finance member.
Following the establishment of the Post Office Corporation, a second board was created, the Post Office Management Board. Both were responsible for overseeing operations, but the Post Office Board took responsibility for strategic issues, while the Post Office Management Board took over the day to day running of the Corporation. The Post Office Management Board was a non-statutory board which consisted mostly of full time board members and two officials. It was to meet monthly and receive reports from the businesses on their operations and review them in accordance with board policies, consider capital projects for which board approval was required, to examine the annual investment programme and other tasks as required.
In 1971, the Post Office Board established an Emergency Committee to handle the strike of that year.
During 1978-1979 the board operated under an experiment in industrial democracy with about half of its membership nominated by unions. This experiment was, however, considered to be unsuccessful.
In 1980, in preparation for the departure of British Telecom from the Post Office, two separate boards were established for the Telecommunications and Posts and Girobank businesses. These two new boards replaced the Post Office Management Board, and were additional to the main Post Office Board.
The main Post Office Board continued to oversee the transition period, although it met less frequently. The Chairman of the Post Office was the Chairman of both new boards (as was the Secretary) and the boards were intended to deal with matters wholly or mainly the concern of each business. They had the power to defer matters to the Post Office Board, and power to authorise action to proceed on decisions made by the board. It was stated that these boards were not intended to replace the Managing Director's Committees.
At this time, discussion was also begun regarding what procedures would be put in place to replace the 1978-1979 experiment in industrial democracy. It was suggested that a new joint body should be created for each of the businesses (Posts, and Telecommunications) titled the National Joint Policy Council, consisting of executive board members and the General Secretaries / Presidents of unions to meet and discuss a wider range of issues than the National Joint Council General Purposes Committee had done so previously. The idea was to air important policy, planning and performance issues on the National Joint Policy Councils before board decisions were taken to increase awareness of union views. In 1981 the National Joint Council General Purposes Committee was renamed the National Joint Council Posts and Giro Committee.
In 1980 the Chairman's Executive Committee was established by the Post Office Board. This Committee considered matters affecting the running of the Posts and Giro businesses relating to performance and progress against targets and personnel. This committee was renamed the Post Office Executive Committee (POEC) in September 1992.
In 1981 a Girobank and Counters Committee was established which comprised the Chairman, Deputy Chairman, board member for Finance, Personnel and Industrial relations member, Miss E Cole, Sir Clifford Cornford, Mr P E Moody, Senior Director National Girobank, the Director of Marketing and Customer Services National Girobank. In 1985 a Giro Board was created in anticipation of the establishment of Girobank as a public limited company (plc).
Also in 1981, the telecommunications business of the Post Office became a separate public corporation, trading as British Telecom. When the responsibility for telecommunications was transferred from the Post Office Corporation to British Telecom, copies of board papers relevant to the new corporation were passed to British Telecom. Following the 1981 split the Post Office was then re-organised into two distinct businesses: Posts and Parcels.
In 1981, the Post Office established an Audit Committee consisting of three part time members, the board member for finance and external auditors and internal auditors invited to attend as appropriate. It was to meet four times a year, with two meetings to consider the accounts, one to consider the external auditors letters to management, and one to meet internal auditors. The terms of reference for the committee stated that it was 'to review, as necessary, the financial policies and procedures of the Corporation and their implementation, including particularly the adequacy of the Corporation's internal control systems, and to report thereon to the Board through the Chairman of the Corporation.'
The Post Office was restructured during 1986 to create three businesses: Subscription Services Limited, Royal Mail, and Parcelforce, and the make up of the board members reflected this. In 1987 the network of Post Offices was established as Post Office Counters Limited, a wholly owned subsidiary of the Post Office, and the Counters Management Committee was established in 1986 to replace previous monthly AD meetings. The principle of this committee was that it would deal with matters of a collective concern and of a longer term nature, for example, monthly monitoring reports and progress against the business plan. It was an effort to make more effective use of management time, and provide for more effective management of the counters business. It was renamed the Counters Executive Committee in July 1993, and reported to the Post Office Counters Board, and the main Post Office Board.
In 1988, business boards were established for the Letters, Parcels and Counters Businesses. A Major Projects Expenditure Committee (MaPEC) was also established during this year to deal with the financing of major one-off projects.
In 1990, Post Office Parcels changed its name to Parcelforce Worldwide and was launched as an independent division. National Girobank was also privatised in this year and sold to Alliance and Leicester Building Society.
The Postal Services Act 2000 created a company with more commercial freedoms and a more strategic relationship with government, and on 26 March 2001, it became a plc wholly owned by the UK government (its sole shareholder). A new regulatory framework was set up with an independent regulator (Postcomm) and a reformed consumer body (Postwatch). On 4 November 2002, a name change from Consignia to Royal Mail Group plc occurred.
The Royal Mail Group website states that the 'Royal Mail Holdings plc Board sets the strategic vision of the company. It is responsible for driving the four goals of the renewal plan: being a great place to work; improving customer service; returning to profitability; and delivering positive cash flow.' The Management Board 'comprises all the Executive Directors of Royal Mail Holdings plc and certain other Senior Executives of the Group. The Management Board develops and monitors deployment of the Group's strategy, annual operating plans and budgets for Board approval. It reviews operational activities, and sets policies where these are not reserved to the Board.'
There are three formal committees of the board including the following; Nomination Committee, Remuneration Committee, Audit and Risk Committee. Terms of reference for these committees can be found on the Royal Mail Group website. (http://www.royalmailgroup.com/portal/rmg/jump1?catId=23200529&mediaId=23200554 - last accessed November 2006).
The Postmaster General took over the private telegraph companies under the Telegraph Acts of 1868 and 1869, which authorised the Postmaster General to purchase, work and maintain telegraphs in the United Kingdom.
Rowland Hill is remembered today as a key reformer of the British Postal Service. In 1840, he introduced the Universal Penny Postage which decreed that letters of a given weight should all cost the same to send, regardless of the distance. For example, letters up to ½ ounce cost 1d (14gms/0.5p) to send and postage was prepaid, using the world's first adhesive stamp.
He first advocated his plan in a pamphlet published in 1837 and the system was recommended for adoption by a Committee of the House of Commons the following year and put into effect in 1840. Hill was appointed as adviser to the Treasury to introduce the postal reforms. He strove to create a more efficient postal service that everyone could afford. His reforms ranged from encouraging people to insert letter boxes in their front doors to creating London's first postal districts. The appointment was terminated following a change of government in 1842. He was recalled to the Post Office in 1846 and appointed Secretary to the Postmaster General, and succeeded Colonel Maberly as Secretary to the Post Office in 1854. He retired from Office in 1864 and died in August, 1879.
Over the centuries there have been hundreds of different ways that messages have been carried and sent. By the early 1830s typeprinting of Telegraphs was happening in Europe, and in 1889 an English model of one of these machines was introduced to the Post Office by (Mr) Hughes.
By 1913 the Post Office was looking at ways of improving the speed of its operation and it was not long before the 'Teleprinter' was introduced by Creed. This machine possessed a typewriter keyboard and could be operated to approximately sixty five words a minute. This machine printed the Telegram ready for delivery. This was a great boost to the efficiency of the system. It was adopted by the Post Office and used by its telegraph services.
The Post Office wanted to encourage the use of the Telegraph and in the early days reduced rates and employed more operators in order to reduce delay. They improved the working areas, and introduced motor cycles to speed up delivery. By the 1930s they were introducing beautifully decorated Greeting cards for sending on special occasions. These continued until the late 1960s when the numbers being sent reduced.
In the early 1980s and through to the 1990s there was liaison with British Telecom in order to introduce a 'Telemessage Service'. This was similar to the Greetings Telegram and a variety of designs were produced for various events like 'Weddings', '21st Birthday' and 'New Arrival'.
On 18th October 1968 Prime Minister Harold Wilson officially opened Girobank - 'the people's bank', or National Giro as it was first known. Part of a Labour Government initiative to provide banking facilities for those people who did not have bank accounts, it was the first bank in the world to be planned and built from its very beginning as a fully computerised unit. The process was overseen by the then Postmaster General, Tony Benn.
Much optimism surrounded the new company and the promotional booklet enthusiastically claimed that, 'Within one or two years the National Giro Centre will be handling the accounts of some 1,200,000 customers, including many large firms and organisations.' At that time there were 23,000 Post Offices in the UK and Girobank provided free banking and credit transfer facilities at each one for six days a week, thereby creating competition for the high street banks. Due to the fact that only 25% of adults had bank accounts the market was considered very penetrable. However, despite its extensive promotion Girobank secured only 110,000 accounts in its first six months and suffered further losses for the next seven years.
Many reasons were put forward as to why the National Giro had not been as successful as predicted. Competition by joint-stock banks and the development of competitive current accounts by other banks had been cited as plausible causes. However, the real issue appeared to be the miscalculation of the difference between the real and actual demands of the customers. Furthermore, the economic growth of the UK had been sluggish since the Second World War and consequently its rate of absorption of new services was painfully slow.
Girobank did, however, benefit greatly from a partnership with the Mercantile Loan Company Ltd. The partnership meant that Giro customers were eligible to apply for Mercantile credit loans and new applications for a Giro account soared as a result.
When the Conservative Government were voted into power in 1970, the future of Girobank looked distinctly shaky as a review of the activities of Girobank was commissioned. By this point Girobank's cumulative losses had reached over £19.7 million and although Giro was granted a reprieve, there was little doubt that it had been a very close call. On 17th November 1971, Christopher Chataway, the Minister for Posts and Telecommunications, declared that Giro should continue but that it must employ a new approach to its practices.
As part of the new approach many structural reforms were implemented during 1972. These included a review of the Tariff structure which doubled the majority of the existing charges and added a charge for debt transactions and later an overhaul of the Rents Scheme, the introduction of the Giro Gold Card, the streamlining of the business, a reduction of the labour force from 3500 to 3000 and a change in the standard 'same day' service to one of a 'next-day' service. The Giro also took on the Postal Order business and began using its International Services to replace the Post Office's own International Money Order Service.
In 1973 a report prepared by Coopers and Lybrand recommended that Giro should implement a formal business planning procedure and annual business plan. The advice was welcomed and the first business plan issued in 1973.
During 1986 postal operations were organised into three separate businesses - Royal Mail Letters, Royal Mail Parcels and Post Office Counters (in addition to National Girobank which remained a separate business unit). National Girobank became independent as a plc in 1988.
Despite the fact that Girobank had managed to overcome its shaky start and that it had grown rapidly to become Britain's sixth biggest bank, it never really shook off its down-market image and, in 1990 it was sold to the Alliance and Leicester Building Society.
Inland mails organisation: the Inland Office and the Circulation Department
A separate domestic postal service originated early in the 17th century when a split developed from the foreign service. By the 1670s the General Letter Office in London comprised an Inland Office, with 43 staff, and a Foreign Office, with only four staff. By the end of the decade they were both housed in Lombard Street, as two distinct services with separate staff, although there was a considerable overlapping of work. By the end of the century the staff of the Inland Office greatly increased and the department brought in two-thirds of the GPO's profits. (The staff of the Foreign Office increased to a lesser extent). The Inland Office was managed by a Comptroller and Accomptant and staffed by cashiers, clerks of the roads, an alphabet man, window men, sorters and letter carriers and receivers. By the middle of the 18th century the Inland Office also had a Deputy Comptroller and the outdoor service accounted for most of the staff.
In the early 19th century three overlapping services existed; the Inland Office, Foreign Office and Twopenny Post Office, each with separate staffs. The Inland Office had general charge of the whole postal system for the British Isles, including the mail coaches to and from London. Its staff consisted of a Superintending President, presidents, vice presidents, clerks of the roads, sorters and letter carriers for London. The Foreign Office dealt with mails going to and coming from foreign countries. There was a separate Ship Letter Office and Dead Letter Office. The Bye and Cross Road Letter Office had been absorbed into the Inland Office by this time, (see below).
In 1829 a new central office opened in St Martin's le Grand, to house the General or Inland Office, Foreign Office and Twopenny Post Office. All had distinct letter carriers and their own receiving houses. Foreign Office letter carriers were abolished in the early 1830s. In 1844 the Twopenny Post Office was renamed the London District Post Office.
In the mid-19th century there occurred a gradual amalgamation of all divisions connected with circulation of mail. On 6 April 1840 the Foreign Office was consolidated with the Inland Office and in July 1849 the Ship Letter staff were placed on the Inland Office establishment. By 1850 the Inland Office and London District Post Office were the two departments directly engaged in mail circulation - collecting, sorting, delivering and charging the letters and newspapers in London and its immediate neighbourhood, and in despatching mail to all quarters. The Inland Office was charged with the despatch of mails from London to the provinces or to foreign parts and with the delivery in London of letters received from the country or from abroad. The London District Office was charged with similar duties in respect of the correspondence carried on within London itself and a district around it of 24 miles in diameter, and, sometimes, with the delivery of letters from the Inland Office. This arrangement and duplication of duties meant there was a wastage of manpower. In 1854 proposals were put forward to unite them under one superintendent and consolidate the Dead Letter Office within them. The establishment of the Circulation Department was authorised by the Postmaster General in October 1854. The Circulation Department was managed by a Controller, assisted by a vice controller, and a number of deputies. Below them was a body of clerks and then the sorters and letter carriers. Arrangements for the operation of the new Circulation Department gradually came into force over the next few years.
By 1870 the Circulation Department comprised various branches including the Surveyor and Controllers Office, the Inland, Newspaper, TPO, Foreign and Registered Letter branches, East Central Office and Lombard Street branch.
Bye and Cross Roads Office
In 1660 there were 6 main post roads - North Road to Edinburgh; West Road to Plymouth; Chester or Holyhead Road, Roads to Bristol, Dover and Norwich. Other places were served by branch posts working out of the main roads. Letters between intermediate towns on the main roads were carried by bye-posts. There were no cross posts connecting places on different main roads; the post had to pass through London which caused much delay. By the end of the 17th century a number of cross posts, which did not pass through London, had been established, beginning with a direct post between Bristol and Exeter. The Act of 1711 legalised the cross posts.
In 1720 Ralph Allen was given the contract to farm the Bye and Cross Road posts. He continued in that role for 44 years, until his death, making many important reforms and improvements in the conveyance of letters. Under Ralph Allen the Bye and Cross Road Letter Office was a completely separate part of the postal service. When he died in 1764 it came under the management of the GPO and the Postmasters General. It was governed by a Comptroller, Philip Allan (Ralph Allan's nephew), appointed in 1764. The Office was transferred from Bath to London and housed separately from the Inland Office as a fourth distinctive branch of the GPO - beside the Inland, Foreign and Penny Post offices. Philip Allan managed the Office until his death in the early 1780s when John Staunton took over. The Bye and Cross Road Letter Office became known as the Bye Letter Office by 1788 and remained a separate department for some time until it became essentially a branch of the Inland Office towards the end of the 18th century. By then its distinctiveness had largely ceased, as the network of routes made the difference between a country letter and a by letter and a cross road letter largely meaningless. The office of Comptroller was also abolished toward the end of the century.
London Penny Post, Twopenny Post and London District Post
In 1680 William Dockwra, a London merchant, set up a London Penny Post. It was stopped by the Duke of York in the Courts for infringement of State monopoly and taken over by the Postmaster General in 1682, administered separately from the 'General Post'. This official penny post was also known as the London District Post. The Act of 1711 legalised the London Penny Post. An Act of 1801 abolished the London Penny Post, after an existence of 120 years, and replaced it by what became known as the Twopenny Post (still relating to London and its environs only). In 1805 the limits of the Twopenny Post were restricted to the General Post delivery and letters crossing these bounds became a Threepenny Post. (In 1839 it became a penny post again). In 1844 the Twopenny Post Office became officially known as the London District Post Office. This was amalgamated with the Inland Office and Dead Letter Office in 1854, to form the Circulation Department.
Dead and Returned Letters
The Dead Letter Office was established in London in 1784 to deal with dead and missent letters, when the addressee could not be found. Similar offices in Edinburgh and Dublin opened shortly after. Each was headed by an Inspector. In 1813 a Returned Letter Office was organised to return undelivered letters to writers and collect the postage due. Prior to 1813 the only letters returned were those supposed to contain money or items important enough to escape destruction. During the 19th century the department for dealing with undelivered and returned letters was variously named the Dead Letter Office, Dead and Returned Letter Office and Returned Letter Office. The latter title became gradually more favoured as it prevented any confusion by the public with dead persons and sounded less gruesome. In 1854 it became a branch of the newly formed Circulation Department. By the early 20th century the work of headquarters offices was devolved to separate Returned Letter Offices set up in major towns in Britain.
Mid-19th century revision of rural posts in England, Wales, Scotland and Ireland
Although the French had set up the 'poste rurale' in the 1830s, until the mid-19th century the British Post Office was cautious in setting up deliveries in rural districts, only doing so when more than 100 letters a week were received in the village. A major expansion of rural posts throughout the United Kingdom and Ireland took place during the 1850s, under the auspices of Rowland Hill. Appointed secretary to the Postmaster General in 1846 and sole Secretary in 1854, Hill favoured the extension of deliveries to rural districts partly as a means of boosting the gross revenue. Surveyors were already setting up new postal deliveries where conditions justified. Under the revision plan some 700 new posts were set up by 1850, for delivering over 7,500,000 letters a year. A general revision that was begun in 1851 was pretty well complete by 1858. Many revisions of the 1850s included the introduction or enlargement of the free delivery boundary in rural post districts. By 1859 about 93% of mails were delivered free of charge by letter carriers to the houses of the addressees.
One of the most active and enthusiastic workers for these extensions was Surveyor Anthony Trollope, who wanted deliveries where most people were found in a rural district, not where the most influential people lived, and worked to do away with the rural letter carrier's practice of charging for letters delivered. Trollope surveyed of much of Ireland and all of south western England including the Channel Islands. Reports by Trollope can be found in case files POST 14/35, 40, 209, 213, 217, 218, 220 and 221.
The three series on rural revisions in POST 14 provide a detailed record of those changes, covering the establishment, expansion, alteration, preclusion and cessation of postal services and facilities. They also form a comprehensive guide to the rural posts existing in the mid-19th century, including collections, deliveries, routes, sub-offices, receiving houses, posting boxes, sorting offices, letter carriers, letter receivers, sub postmasters, modes of conveyance, facilities, equipment, salaries and allowances.
Rural posts were organised in rural districts under town post offices classified as 'post towns'. All rural routes were served by the post town and its branch or sub-offices. Each town post office, managed by a deputy postmaster, belonged to a national District. Each District was administered by a District Surveyor who reported to the Secretary. The Secretary reported to the Postmaster General. This administrative structure is reflected in the three series on rural post revision.
There were two types of revision: a 'general' revision of the rural posts under one town; or minor alterations to a rural post, often initiated by a petition from the local inhabitants. Decisions were, in practice, mainly made by the Secretary, who submitted them to the Postmaster General for formal sanction. Proposals were normally only rejected if the volume of letters was insufficient to warrant the resources, the Post Office favoured an alternative reform, a minority of local inhabitants desired the alteration, or a guarantee bond was not provided.
The first ever main line railway came into operation between Stockton and Darlington in 1825. The first conveyance of mail by railway took place on 11 November 1830, on the Liverpool and Manchester Railway, less than two months after the opening of this second main line (see POST 11/52). The Post Office soon realised the potential for major improvements in mail distribution offered by this new form of transport. The first experimental Travelling Post Office, then known as 'the railway post office', ran between Birmingham and Warrington in January 1838 on the Grand Junction Railway. It consisted of a horse box converted into a primitive sorting carriage, coupled to a train. The experiment proved that mail sorting could be carried out efficiently on board trains, saving both time and money. In April 1838 a regular service started on the newly opened London and Birmingham Railway, with purpose built sorting carriages. By the end of the year through services had been established between London and Preston. Thereafter the TPO network grew rapidly, accelerated by introduction of the Penny Post in 1840, proliferation of new rail routes and railway companies in the 1840s, the increased volume of mail in circulation and general economic expansion. Railway mail services quickly swallowed up the role of the mail coaches. Previously, some sorting of mail was done by mail coach staff and postmasters at coaching inns. However, TPOs enabled large quantities of mail to be sorted and processed on the move.
Despite the rapid expansion of TPOs, the department in charge was known as the Mail Coach Office until 1854. The 1850s and 1860s saw further expansion and by 1867 the TPOs had their own Department at GPO Headquarters in London, headed by a Surveyor of Travelling Post Offices. Overall management of railway services resided in the Inspector General of Mails. Control of TPOs remained based in London which was the focal point of much postal traffic. In 1882 the London Postal Service was created. The post of Chief Superintendent, TPO Section, was established one year later. During the 19th century the Post Office developed an intricate and comprehensive network of Day and Night services covering England, Wales, Scotland and Ireland. The Act to Provide for the Conveyance of Mails by Railways, 1838, allowed the Postmaster General to compel railway companies, for reasonable remuneration, to carry mails by ordinary or special trains, at such hours as the Postmaster General might direct, together with mail guards and other officers of the Post Office. Companies could also be required to provide carriages fitted up for sorting letters en route. This Act provided the foundation for all future arrangements with private railway companies and British Rail for carrying mails by rail. The first railway mail services were normally carriages attached to passenger services, which provided accommodation for sorting and / or conveying mails. By the mid-1860s a number of special trains run purely for postal requirements with very little or no passenger accommodation, were in operation as part of mail carrying contracts agreed between railway companies and the Post Office. In 1885 special mails, exclusively for Post Office use, were introduced between London Euston and Aberdeen. Known as the Up Special TPO and Down Special, they constituted a major reorganisation of the West Coast route, greatly accelerated TPO services to Scotland and formed the biggest and busiest of the TPOs.
In the years leading up to World War One there were over 130 TPOs in operation throughout the United Kingdom, ranging from the large and prestigious London based services, such as the North Western TPO and Great Western TPO, to small local links, such as the Grimsby and Lincoln Sorting Tender and Brighton and Hastings Sorting Carriage (see POST 18/11-12). After the First World War, 1914-1918, many TPOs and Sorting Carriages which had ceased operating during conflict were not restored (see POST 18/38 for comparison of 1914 and 1922 service lists). Day TPOs and parcel sorting on TPOs were particularly reduced. The slow economic recovery during the 1920s delayed substantial re-investment in TPO rolling stock until the 1930s. During the Second World War all letter sorting on trains ceased and only a few key bag tenders ran. Parcel sorting and day-time TPOs were radically reduced after the War, mainly because the number and frequency of collections and deliveries had been reduced by concentration of processing services. A phased reinstatement began in 1945, but only about 46 services were restored. In 1948 the railways were nationalised and the British Transport Commission, (replaced by the British Railways Board in 1962), took over the TPO contract with Post Office. There was little change to the system from 1950 until 1968, when the Two-Tier letter service was introduced and TPOs began to carry and sort only First Class mails for next day delivery. The resultant drop in overnight business led to the disappearance of some services during the 1970s, including the Plymouth-Bristol and Crewe-Bangor TPOs. The overall size and shape of the network remained largely unchanged until the mid-1980s. Concentration and mechanisation of letter mail handling in addition to faster British Rail services and greater use of road and air facilities, led to a review of East Coast services in 1985, and in 1988 the first major revision since the Second World War occurred. A new timetable was issued for a system of 37 TPOs, some services were combined, others extended and new ones added including services such as the Manchester-Dover TPO, which by-passed London (see POST 18/68). Further large scale revisions and alterations took place in the 1990s to fit in with Royal Mail policies (see POST 18/66-67). By 1994 there was a limited provision of 24 TPOs. However, these were larger and faster trains, operating only at night and using specialised railway rolling stock.
The Post Office (London) Railway was opened for traffic in December 1927. The Post Office first showed an interest in using underground railways to transport mail beneath London in 1854 and in 1893 serious consideration was given to running an electric railway in the pneumatic tunnels. By the turn of the twentieth century, traffic congestion in London had reached the point that cross-London journeys by road took so long that an unnecessary number of vehicles had to be used to carry the ever growing volume of mails between sorting offices and main line termini. In 1905, the Metropolitan Pneumatic Despatch Co presented a bill to Parliament for the construction of a pneumatic line connecting the major railway termini and Post Offices. The Bill was rejected as being too ambitious. In September 1909 the Postmaster General appointed a Committee to examine the practicality of the transmission of mails in London by pneumatic tube or electric railway. The Committee reported in February 1911 in favour of an electric railway between Paddington Station (Great Western Railway) and the Eastern District Post Office in Whitechapel Road, a distance of six and a half miles.
The scheme was submitted by the Postmaster General to the Cabinet in 1912 and power to construct the railway was given to the Postmaster General by the Post Office (London) Railway Act, 1913. The Act made provision for compensation for damage and allowed the Post Office a budget of £1,100,000 to construct the line with stations at Paddington, Western District Office, Western Parcel Office, West Central District Office, Mount Pleasant Sorting Office, King Edward Building, Liverpool Street and East District Office. Tenders for the construction of the tunnel were invited on the 26 August 1914. John Mowland and Co. won the tender to construct the tunnels and build eight stations. The work, although interrupted by the war, was completed in 1917. In parallel with the building work, Post Office engineers built a test track on Plumstead Marshes to experiment with the control systems and rolling stock. However, the war caused the testing to be brought to a premature halt. During the war the stations became a home for exhibits from museums. The cessation of the war enabled the Post Office to proceed with their plans, and in 1919 tenders were issued for the supply and installation of the electrical equipment. Prices proved too expensive for the post war budget and the scheme was held in abeyance until 1923 when tenders were reissued.
In May 1927, work was sufficiently advanced for half the system to be handed over for staff training and in December of that year the scheme received Parliamentary approval and the line became fully operational with parcels traffic running between Mount Pleasant and Paddington. Mount Pleasant to Liverpool Street opened for Christmas parcels from 19-24 December and then for a full parcels service from 28 December. Liverpool Street to Eastern District Office opened for parcels on 2 January 1928. Letter traffic began on 13 February with the opening of West Central District Office station, followed by Western District Office on 12 March. The line proved an immense benefit to the Post Office in the first year of operation, however the high mileage gave the Post Office problems as the cars needed a lot of maintenance. In the early 1930s the rolling stock underwent a gradual change as the cars were replaced by three car trains. These trains were replaced by 34 new trains in 1981 in a £1 million development programme.
In a Press Release, issued by the Post Office PR team on 7 November 2002, Royal Mail announced that unless it could find a new backer, that the Post Office underground railway would close in the near future. The working operation finally ceased on 30 May 2003, but the system has in fact been 'mothballed' in the hope that an alternative use can be found for it.
Money orders were the first financial service to be supplied by the Post Office, and had their origins in a private business carried on within the department from 1792. A system of 'money letters' was established by six 'Clerks of the Road' with the sanction of the Postmaster General, to give the public the means of safely and economically transmitting small sums of money from any one part of the United Kingdom to any other. The Committee of Revenue Inquiry, which reported on the Post Office in 1829, expressed its disapproval. This profitable system was subsequently taken over by the Postmaster General in 1838, and reductions in poundage, followed by the introduction of the penny post in 1840, led to a rapid increase in traffic from 55,000 orders in 1836 to 1½ million orders in 1841.
The money order system was set up to be confined to areas of the market not covered by commercial banks and geared towards the 'poorer classes' for the transfer of small sums of money. However, most remittances continued to be made by enclosing cash in letters and by the late 1830s attention turned towards a cheap system of registration in order to provide a secure means of delivering cash.
A limited overseas money order service was introduced in 1856 during the Crimean War. This service spread rapidly to many parts of the Empire and, in 1868, the first money order agreement with a foreign country (Switzerland) was signed.
In 1871 a reduction in the poundage rates on inland money orders (under 10s to 1d and under 20s to 2d) led to further considerable increase in the use of such orders. But as the cost of the issue and payment of each order was approximately 3d the money order service was unprofitable as far as the low value orders were concerned, and by 1875 the inland service as a whole was run at a loss. This was despite Rowland Hill's efforts to develop the more profitable traffic in larger sums - the maximum value was increased to £10 in 1862 despite the misgivings of the Treasury which was concerned about creating competition for the banks.
In 1874 George Chetwynd, the Receiver and Accountant General, proposed a cheaper system of postal notes or orders which could be cashed by the bearer on sight, and after meeting concerns voiced by Parliament and an appointed Treasury Committee, the system of postal orders was introduced in 1881. Their usefulness was greatly increased by the permission to make them out for odd amounts by affixing the necessary postage stamps to the face of the order. They proved very popular and by 1885 the Post Office was selling annually over 25 million postal orders. In the twentieth century their use with entries for football pools increased their popularity still further. In 1938 sales reached 350 million per year.
After the outbreak of war in 1914 postal orders were declared legal tender by the government, in an effort to withdraw gold coinage from circulation. The same measure was again taken in 1939, to prevent disruption to coinage circulation by bombing.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (ie numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service (POST 29), and those concerned with England and Wales (POST 30), Ireland (POST 31) and Scotland (POST 32). The Scottish minute series was started in 1842; previously Scottish subjects had been included in the general minute series (POST 30). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 & POST 40).
In 1921, the several different minute series were replaced by a single all-embracing series (POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing system came into use (POST 102), but was resurrected in 1949. In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973.
For further details of how this class relates to the other report and minute classes, see the following section 'Related Material'.
A number of major changes took place during the period covered by this series. From 1 April 1922, Post Office services in Southern Ireland were transferred to the control of the provisional Irish Government. The growth in administration meant that aspects of work relating only to matters of local interest were devolved from central headquarters to district surveyors. In 1934 as part of a general reorganisation of the Post Office, a Director General was appointed to replace the office of Secretary to The Post Office. At the same time a Post Office Board was created under the chairmanship of the Postmaster General. Further changes in 1934 led to the replacement of district surveyors by regional directors, who were given full powers of day-to-day control of local postal and telecommunications affairs in their regions. This reorganisation was complete by the mid-1940s, with an increasing amount of work concerning local affairs being devolved from Headquarters, leaving it to deal only with matters of general policy and those outside the scope of regional authority.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (ie numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service (POST 29), and those concerned with England and Wales (POST 30), Ireland (POST 31) and Scotland (POST 32). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 and POST 40)
In 1921, the several different minute series were replaced by a single all-embracing series (POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing system came into use (POST 102), but was resurrected in 1949. In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973.
For further details of how this class relates to the other report and minute classes, see the following section 'Related Material'.
Until 1969 The Post Office was a department of the Civil Service. The Civil Service consequently had a role to play in recruitment matters. Established staff had job security and enjoyed many benefits, such as pensions. Non-Established workers had no such benefits, they tended to be full-time boy messengers and part-time auxiliary postmen and women. In 1849 it was decided that promotion to Establishment should not be expected to result from higher social status. Auxiliaries signed a form which excluded any right to fill a permanent post, however, promotion continued to be an incentive to recruitment and a reward for competent work.
In the first half of the nineteenth century appointments were generally made by patronage, possible recruits were put forward by high ranking employees, although in theory a test still had to be passed. This method of recruitment was severely criticised in the second half of the Nineteenth Century, and in the 'Report upon The Post Office' in 1854, it was suggested that 'The Postmaster General should lay down strict rules for the examination of all candidates for admission, either in the class of Clerks, or into that of Sorters and Letter Carriers, in order to test their capacity, and should take care also to satisfy himself as to their characters, before making any appointment'.
The year 1870 saw the implementation of the open competitive examinations in the Civil Service, and the Post Office was obliged to appoint the clerks in the Secretary's Office from the successful candidates. The open examinations were for the Civil Service as a whole, but there were closed competitive examinations through which existing employees could try for promotion. The examinations were not just used for ensuring that recruits were competent to perform the job. When women joined the Post Office, particularly as clerks, the examination included a foreign language paper. There was no requirement at all for knowledge of a foreign language, however, the examination acted as a guarantee that the women that passed were of the 'proper' social standing.
In 1870 the telegraph services transferred to the Post Office. Initially the staff retained their separate duties but in 1876 the smaller provincial offices amalgamated, and this arrangement extended to larger towns in 1882. It was decided that there should not be a distinction between telegraphists and post office clerks in order to permit a more flexible adjustment of the 'indoor staff' to variations in traffic, and to reduce the threat of disruption from any telegraphist's strike. However, in practice, dual training only worked in the small provincial offices. In larger offices the training was often wasted, as the staff always specialised.
As the Post Office was a Civil Service Department, it was obliged to follow orders. One of these was the order in 1897 to employ ex-servicemen. Prior to that, boy messengers, although being Non-Establishment, usually moved into an Established post within the Post Office at the age of sixteen. The order to employ ex-servicemen meant that these vacancies for boy messengers dried up, and many who would otherwise have stayed in the Post Office were left jobless, and without skills. The Post Office was therefore heavily criticised by the Royal Commission on the Poor Laws and the Relief of Distress. The dilemma of how to keep all parties satisfied continued until the inter-war period, when the Post Office was forced to abandon its traditional practice of utilising part-time labour.
The word 'Establishment' has a number of meanings in the present context. In historical writing about the Post Office, the word is variously used to describe: the Post Office structure as a whole; all Post Office salaried staff; all staff employed in senior positions; and the various buildings and branches themselves, or 'establishments'. However, for the nineteenth and twentieth centuries, the word is predominantly used to distinguish between staff that were employed directly by the Post Office, enjoying a yearly salary, benefits and a pension, and those who, though working for the Post Office in some capacity, did not. Discussing this period, one postal historian argues that… 'a firm line was drawn between those who were part of the privileged and protected core 'on the establishment' and the part-time or temporary staff who were denied the benefits and security. Moreover, the established staff were located in a hierarchy which offered advancement and promotion; the Post Office offered not only a job but also the prospect of a career' (Martin Daunton Royal Mail: The Post Office since 1840 (London: Athlone Press, 1985), p. 248). Indeed the benefits of being 'on the establishment' would usually include a retirement age of 60, a pension (after the 1859 Superannuation Act), some paid holiday, and even limited healthcare. As Daunton has noted, in terms of the benefits enjoyed by established staff, the Post Office remained preferable to private employment until the establishment of the welfare state after 1945.
Unestablished staff, particularly in the nineteenth and early twentieth centuries, remained numerous for a number of reasons. Working for the Post Office has had a longstanding reputation for being 'unsocial work'; that is, the peaks of postal traffic have tended to be in the early morning and early evening. For this reason, there has always been a high demand for part-time workers and in the modern era the Post Office has consequently employed a large proportion of staff who did not find their way onto the Establishment books. Likewise, Sub-Postmasters have often run other businesses from the same premises as a local Post Office branch and were therefore not part of the established staff. It will already be clear that owing to the many changes that have occurred over the centuries and because of the different types of Establishment records that have been generated over this time, neatly defining 'Establishment staff' is problematic. The remaining discussion will illuminate the structure of this class of records by briefly considering the chronology of the emergence of the different sorts of Establishment books within the context of the broader developments of British postal history.
The first Establishment book was produced in 1691. King Charles I had inaugurated an embryonic state postal service in 1635, and having survived the upheavals of the English Civil War, it had gained more of an organisational capacity by the end of that century with the establishment of state control of the London Penny Post, although there are still just 20 established officers named in this record of the early Post Office staff. There were a similarly small number listed in Queen Anne's Establishment book of 1702, in which the Post Office Establishment was one of a number of state Offices and Departments detailed. By 1747, Establishment books began to look a little more like later publications, with staff details of office, title, name, and salary per annum, for the London, Dublin and Edinburgh Establishments, the London Penny Post and details of the Packet Boat service. As the composition of the Post Office structure gradually evolved, new information was recorded in the books. For instance, Branch Commissioners and Postmasters' salaries were included from 1760; the Secretary's Office, Receiver General's Office, Accountant General's Office, Inland Office, tradesmen, pensions, rents and taxes from 1769; and more significant reforms, such as those of 1783, warranted specific descriptive attention in the Establishment books (see POST 59/19, which records revision proposals for the Establishment, its staff and new pay proposals and comparisons).
From 1785, mail coaches were used to convey letters and parcels across Britain and over the next two decades Post Office net revenue increased from £150,000 to £700,000 per annum. The Establishment book for 1792 (POST 59/22) lists establishment developments since the introduction of mail coaches and thereafter an increased number of Deputy Postmasters of provincial towns are listed. Indeed, from 1800 on, a number of reforms and the steady growth of services precipitated the publishing of further types of Establishment books, such as those found in Sub-Series 3 of this class: 'Establishment books and lists of the London Postal Service'. Within these records, an evolution of the organisational structure of a city's postal operations can be traced, from the London Penny Post, which soon became the Twopenny Post, to the introduction of postal regions, to the twentieth century infrastructural advancements such as the Post Office (London) Railway, or 'Mail Rail'. Throughout, this Sub-series of Establishment books detail the various departments, salaries, positions and lists many of the established staff by name.
By the 1800s, the yearly Establishment books recorded a greater volume and variety of information of this sort, in keeping with the concomitant enlargement of Britain's postal processes that occurred in the years and decades that followed the introduction of the mail coach system at the end of the eighteenth century. For instance, the Establishment book for 1832 (POST 59/37) provides details of when an individual was appointed, their name, how much they were paid on the Establishment, the total amount paid, and a narrative account of duties undertaken. Details cover the Board, Secretary's Office, Mail Coach Office, Surveyors' Office, Solicitor's Office, Receiver General's Office, Accountant General's Office, Dead Letter Office, Foreign Office, Inland Office, mail guards, packet agents, post towns in England, and the ships, captains, tons, engines, staff and rate of passage of packet stations. Also included is a report on the way in which mail coaches were supplied and repaired, rules and regulations of horse post contracts, copies of circulars to surveyors, marine mail guard instructions, statements of regulations in operation respecting the whole process of the collection of Post Office revenue, and an abstract of comparative statements of gross revenue at post towns in England 1833-1834.
In many ways, the organisational unfurling of a modern Post Office came after the major reforms initiated by Rowland Hill in the 1840s. The changes brought in by Hill included the introduction of a national Penny Post in which the recipient of a letter or parcel no longer paid for the service. Rather, the sender affixed a pre-paid adhesive stamp, the Penny Black. The subsequent growth in postal services was tremendous and this caused many changes to the quantity and character of Establishment books and Establishment records. POST 59/177 'Report Upon The Post Office' describes the structure of the organisation as it stood in 1854, commenting that 'The Establishment of the Post Office necessarily extends over the kingdom, and indeed all over the British possessions [abroad]…Its Head-quarters are in London; there are Metropolitan Offices in Edinburgh and Dublin; and there are District Offices in every town and almost every village, throughout the country' (p.3). Between 1860 and 1880, the number of full-time (Established) staff rose from 25,192 to 46,956 and whilst in 1890 the total number of full-time and part-time staff stood at 113,541, this had risen to 234,008 in 1920 (Daunton, pp. 195-196).
Naturally, accompanying this growth in staff was a growth in the numbers of physical Post Office Establishments. There were 4,028 in 1840 and 24,354 in 1913 (Daunton, p. 276). The Establishment books in Sub-series 3 'Provincial Establishment books' furnish details for many of the provincial districts within which such branches were located. For instance, POST 59/412-424 offers the particulars for offices in Worcester for the years 1874-1964, providing a wide assortment of details regarding postmen, assistant postmen, messengers and telegraphists, as well as basic information on sub-offices and the pay, pensions and other details of their personnel. The information that can be gathered from these records varies from establishment to establishment and over time, but these are useful resources for garnering facts and figures for many provincial postal areas, particularly for the first half of the twentieth century.
A number of further developments occurred from the late nineteenth century into the mid-twentieth century that affected the way these records were kept and consequently what one can expect to find. These include the acquisition of telegraph and telephone systems, the expansion of the work of the Post Office Engineering Department, the introduction of insurance and banking services and much more. Indeed, in the main Establishment book for 1931 (POST 59/163), the details contained are divided across 17 categories:
Postmaster General and Secretaries; Accountant General's Department; Central Telegraph Office; Engineering Department; London Postal Service; London Telephone Service; Medical Department (London); Money Order Department; Solicitor's Office (London); Stores Department; Surveyor's Department; Postmaster Surveys; Provincial Telephone Staff; Head Postmasters; Assistant Postmasters and Chief Superintendents; and Sub-office Postmasters.
To give some idea of the kind of information held in Establishment books by this time, consider the front page to the section entitled 'Savings Bank Department' in the above-mentioned 1931 Establishment book (p.156). Here, a summary of all male staff in the department can be found (at this time, the information for each department was split into male and female categories) and it can be learnt what wages were being paid to doorkeepers, liftmen, boy messengers, cleaners, foremen and even department firemen (between 30-45 shillings per week), as well as how many of each were employed. It is also stated that the department contained 600 clerks who were paid between £60-£250 per annum. At the top of the page, the numbers and wages of senior staff - from higher-grade clerks right up to the department controller - are listed and on the pages that follow this summary, all of these 306 senior staff members are listed individually. For each of these entries, the details given are date of birth, dates of appointments (listing previous positions held), name and salary. This format of presenting information is roughly followed for the other departments represented in the 1931 Establishment book, with some exceptions. For instance, the passage detailing provincial Establishments lists postal districts in alphabetical order, and provides the numbers of staff for each. This information is presented in table format and is divided into indoor / outdoor staff; male / female staff; and finally into job types such as sorting clerks, telegraphists, postmen and superintendents. For example, on p. 277 it states that there were 529 sorting clerks and 1430 postmen in the Liverpool postal district, amongst a range of other staff figures.
Finally, although this became the dominant format for the main Establishment books that continued to be published annually throughout much of the remaining century, a number of changes occurred after 1969, when the Post Office ceased to be a department of state and became a nationalised industry. From this time, including the subsequent part-privatisation of the business in later decades, the books became known as 'Lists of the Principal Officers in the Post Office'. These publications ceased to provide details of pay, but continued to list senior staff, their dates of birth and their various appointments within the Post Office, by department and also in an alphabetical index at the back of each book.
Medical officers were first appointed to the Post Office in 1854 after a committee of enquiry decided that all candidates should be examined prior to appointment in order to assess their fitness for public service. The Medical Officer was responsible for overseeing health care in The Post Office and from 1893 he compiled an annual report with sick leave statistics to show the level of staff absence for the different districts and departments. Many of the medical officers to have served over the years also wrote medical articles and, following the work of Dr John Sinclair, were involved with The Post Office Ambulance Corps. The Post Office Ambulance Corps was established in 1902 following a suggestion by a group of employees. Many of the members of this group held first aid certificates but were concerned about the length of time taken for medical assistance to arrive at the scene of an accident and wished to provide a first aid service during this period. However, they were not allowed to provide this service until they had achieved further qualifications from the St John Ambulance Association and there was no provision for such courses to be run at The Post Office. The group therefore sought and received the support of the Chief Medical Officer, Dr John Sinclair, and a course of lectures was set up. From its creation the Corps expanded throughout the organisation and maintained close links with the St John Ambulance Association. Annual competitions evolved as an opportunity for teams to demonstrate their skills in an emergency, and these became increasingly popular. In 1911 courses were arranged for women and two women's branches were formed. In 1928 the name was changed to the Post Office Ambulance Centre and re-organised to enable non-members of the St John Ambulance Brigade to join. The Centre was valuable in both World Wars and provided first aid posts and wards staffed by volunteers from the Corps in some of the most bombed areas of London.
Following the introduction of the first telephone of practical value in 1876-1877, a number of private telephone companies were formed, including The Telephone Company (in 1878) and the Edison Telephone Company (in 1879). Other similar companies also sprang up throughout the country. The Telephone Company and the Edison Telephone Company amalgamated in 1880 to form the United Telephone Company and, in 1889, with other companies, combined with the National Telephone Company. The National Telephone Company swiftly became the most prominent of the telephone companies, although following a ruling in 1880 on the legal powers of the Postmaster General under the Telegraph Act 1869, it operated under licence from the Postmaster General, which also began to operate its own telephone service in competition with the National Telephone Company. In 1896, the Post Office acquired the National Telephone Company's trunk (long distance) network, restricting the company to the provision of a network of local telephone services. In 1905, an agreement was reached between the Postmaster General and the National Telephone Company that the Post Office would purchase the National Telephone Company's system on expiry of its licence in 1911. The entire UK telephone service (with the exception of the service operated by Kingston-upon-Hull Borough Council) passed to Post Office control on 1 January 1912.
Overseas telephonic communication in its early days was mainly confined to services between London and Paris, the North of France, Brussels and Antwerp. The first telephone cable across the Channel was laid in 1891. During the early 1920s services were gradually extended to other European and Scandinavian countries. In 1927 a radio-telephone service was opened between Britain and the United States. The overseas services were developed rapidly during the late 1920s and early 1930s, and communications soon extended to Australia, Canada, South America, Spain, Italy, etc.
The possibility of transmitting signals from one point to another by electrical impulses without a connecting wire had attracted attention since the early days of telegraphy, and the Post Office, among others, conducted experiments in this field. In 1896, the Post Office (through its Engineer-in-Chief, Sir William Preece) provided facilities for Guglielmo Marconi to conduct experiments in the field of wireless telegraphy by means of hertzian waves.
Marconi gave the first demonstration of his new system of wireless telegraphy before members of the Post Office administration on 27 July 1896. With the transmitter on the roof of the Central Telegraph Office in Newgate Street, London, and the receiver on the roof of GPO South in Carter Lane, 300 yards away, signals from the transmitter were satisfactorily recorded. In August, the Post Office permitted Marconi to experiment with wireless equipment on Salisbury plain and elsewhere. The ensuing trials demonstrated the practicality of his system.
The following year Marconi was granted a British patent for his system by which "electrical actions or manifestations are transmitted through the air, earth or water by means of electric oscillations of high frequency". In July of the same year, Marconi parted company with the Post Office and, with other backers, set up the Marconi Wireless Telegraph and Signal Company.
In order to secure the control of wireless telegraphy, the Wireless Telegraph Act was passed in 1904 rendering it illegal for persons to install or work apparatus without a licence from the Postmaster General. In 1918, the Wireless Telegraphy Board was set up to coordinate interference problems in radio communication in the English Channel. The interests of users of radio other than Government departments were represented by the Post Office.
In 1924, the Marconi Wireless Telegraph Company entered into an agreement with the British Government for the provision of radio stations to set up an Imperial Wireless Chain in England, Australia, Canada, India and South Africa. From 1929 electrical communications across the Empire were overseen by the Imperial Communications Advisory Committee, on which the Post Office was represented.
Sir John Tilley began his career with the Post Office, more specifically the Secretary's Office, in 1829, when he entered that department as a Clerk on 19th February. At that time the Secretary's Office had a very small workforce headed by the then Secretary Sir Francis Freeling. Seven months after Tilley joined that department it transferred to St Martin's le Grand, London.
Tilley had a very successful career with the Post Office and rose quickly through the ranks. By 1838, aged only 26, he had been made a Surveyor, and on 11 October 1848 he was appointed to the post of Assistant Secretary. On 15 March 1864, he succeeded the then Secretary Sir Rowland Hill, the postal reformer, of whom he had always been a staunch supporter. Tilley was made a CB in 1871, and upon his retirement in 1880 the honour of KCB was bestowed upon him.
