Educated Somerville College, Oxford and Swanley Horticultural College; travelled to Egypt, 1892; went to India including Kashmir; Women's War Service, 1914-1918; Fellow of the Royal Geographical Society, 1919-1950; visited the Canaries and West Africa, c 1938; also travelled in Europe, North and South America, Australia and New Zealand, South East Asia and the Middle East; died, 1950.
Publications: Some Wild Flowers of Kashmir (1903)
Some Letters and Records of the Noel Family (1910)
Theophilus Charles Noble was born in London in 1840. He was an author and antiquarian, publishing works including The Lord Mayor of London: a sketch of the origin, history and antiquity of the office (1860); Memorials of Temple Bar (1870); A Ramble round the Crystal Palace (1875); A collection of papers relating to the management and mismanagement of the Public Record Office, London (1875); Biographical Notices of T Wood DD, sometime Bishop of Lichfield (1882); The Spanish Armada and the Public Records (1888) and A Brief History of the Worshipful Company of Ironmongers (1889). In 1869 he received two special votes of thanks from the Irish Society after his publication of letters helped to defeat a Bill before the House of Commons which aimed to remove some of the Irish estates from the City of London companies. Noble died in 1890. His manuscripts were auctioned: see Catalogue of the library and collections (printed and manuscript) of T.C. Noble... consisting mostly of works on topography, chiefly of London... sold by auction... (London: Puttick and Simpson, 1890). This is possibly when the Guildhall Library acquired the papers.
Theophilus Charles Noble was born in London in 1840. He was an author and antiquarian, publishing works including The Lord Mayor of London: a sketch of the origin, history and antiquity of the office (1860); Memorials of Temple Bar (1870); A Ramble round the Crystal Palace (1875); A collection of papers relating to the management and mismanagement of the Public Record Office, London (1875); Biographical Notices of T Wood DD, sometime Bishop of Lichfield (1882); The Spanish Armada and the Public Records (1888) and A Brief History of the Worshipful Company of Ironmongers (1889). In 1869 he received two special votes of thanks from the Irish Society after his publication of letters helped to defeat a Bill before the House of Commons which aimed to remove some of the Irish estates from the City of London companies. Noble died in 1890. His manuscripts were auctioned: see Catalogue of the library and collections (printed and manuscript) of T.C. Noble... consisting mostly of works on topography, chiefly of London... sold by auction... (London: Puttick and Simpson, 1890). This is possibly when the Guildhall Library acquired the papers.
Mark Noble, of Battersea, was a pump and fire engine manufacturer and a supplier to the Ordnance Board.
The Black Eagle Brewery, Whites Grounds, Bermondsey is believed to have been established in the 1690s. It was known as Clarke's Brewery, and was acquired some time between 1823 and 1830 by John Cox. In 1848 it was bought by Day, Payne and Cox of Westerham, and traded as "Day, Noakes and Sons" from 1852. The Company was incorporated in 1897 as "Noakes and Company Limited".
The company acquired Nevile Reid and Company Limited in 1918 and J Canning and Sons, Royal Brewery, Windsor, in 1921. Brewing operations were transferred to Windsor in 1921. The company was acquired by Courage and Company Limited in 1930.
Mary Elizabeth (Diane) Noakes (née Bixby) was born on 30 December 1911 in Mile End, East London. She had a number of secretarial jobs, including working for the Toynbee Hall Settlement. In 1941 she volunteered into the Women's Royal Air Force, where she carried out welfare, educational and administrative duties, and attained the position of Sergeant. After the War she trained as a teacher at Borthwick Teacher Training College, London, and worked from 1947-1949 at Peckham Secondary School for Girls teaching commercial subjects.
In 1951, Diane Noakes was invited by the Ugandan African Farmers' Union to help resolve disputes. She was already Secretary of the Working Party of the Congress of Peoples Against Imperialism (later amalgamated with other organisations to become the Movement for Colonial Freedom), and went to Uganda in this capacity. She reached agreement over cotton ginning and established the Abalini Co-operative for farmers; she established a school and clinic, and a weaving factory was also set up for women. Although the Abalini Cooperative folded, the Abesigwa Coffee Co. Ltd. was established. In 1965 Diane Noakes was appointed to the paid position of Executive Secretary of the Central Council of the Indian Associations in Uganda. She was also involved with the establishment of the Uganda Children's Welfare Society.
Following her return from Uganda in 1958, she gained employment at the Kellogg International Corporation in London, and advanced to the position of Assistant Metallurgist. Socially, she was a member of the Labour Party and Political Education Officer for Thornton Ward, and was involved with the running of the Kellogg Corporation photography club. She retired in 1971 and bought a house near Shap, in the Lake District, where amongst other things she campaigned for 'Cumbrians for Peace'. Diane Noakes died on 21 November 1983, following a period of illness.
Up until 1830, the Irish mail service did not come under the control of the British Post Office and was overseen by its own Postmaster General. In 1831 it was re-united with Great Britain's postal service and ceased to have its own Postmaster General. Under this new arrangement an Irish secretary was appointed to supervise Ireland's postal services and reported directly to the Postmaster General in London.
An overseas mail service has been in operation since 1580, before the establishment of the public postal service. A staff of ten Royal Couriers carried letters on affairs of State, or on the business of 'particular merchants' to Dover. At Dover, the postmaster provided horses for returning couriers and vessels for those passing through to Calais.
In 1619 the office of Postmaster General for Foreign Parts was created.
The mail service with foreign countries was not large in the seventeenth and eighteenth centuries. The foreign Post Office, as it was called, had a staff of only four men in 1660. At the time of the Napoleonic wars, the Foreign Office business was barely accounting for 10% of the total net income of the Post Office. Postal connections with other countries were irregular and difficulties were experience in the capturing of letters arriving in ships and in the collection of profits. From the 1690s the government attempted to resolve these problems and extend the service by means of convention with the postal administrations of other countries for the establishment of an overseas service. The Overseas Air Mail service came into operation in 1917, thus after this date the conventions are between The Post Office and overseas postal administration for the transportation of mail by air. These can be found in POST 50/1.
Prior to 1879 the Post Office was responsible for the work of storing and distributing Postage Stamps etc. This work was apparently carried out from St Martin's le Grand and because of insufficient accommodation at that address, the Post Office in 1879 sought Treasury authority for the work to be transferred to the Inland Revenue Department. Treasury approval was given and after a trial period, the work was finally transferred about the middle of 1880. This situation continued until 1911, when a Departmental Committee was set up to consider questions relating to the supply of stamps and stamped stationery. The committee, after reviewing all relevant factors, recommended that the control of production and distribution of stamps, stamped stationery, insurance stamps, postal orders and licences should be re-transferred to the Post Office together with the staff currently employed. This course was agreed by the Treasury and in March 1914 the Inland Revenue staff employed on this work at Somerset House came under the control of the Post Office Stores Department. The Inland Revenue staff employed on Control duties at Contractors works and the staff employed in the India Stamp Branch were, however, not transferred until 1922.
From 1 April 1914 the work of demanding, storing and issuing adhesive stamps and stamped postal stationery was transferred from the Inland Revenue to the Post Office and the following contracts, made by the Board of Inland Revenue were taken over by the Postmaster General.
Messrs Harrisons and Sons - for the supply of unified (Postage and Revenue) stamps other than the 6d commencing on 1 January 1911 for a period of 10 years and thereafter from year to year terminable after 12 months calendar notice.
Messrs McCorquodale and Sons Ltd - for the supply of stamped postal stationery commencing on 1 January 1911 for a period of five or ten years and thereafter from year to year terminable after twelve calendar months' notice.
Messrs Waterlow Bros and Layton Ltd - for the supply of Insurance stamps other than a small quantity of Bi-colour stamps - commencing 1 May 1912 for a period of five years and thereafter from year to year terminable by twelve calendar months notice.
There was also an informal arrangement with Messrs Waterlow Bros and Layton for the supply of High Value Postage stamps, namely the 2s/6d, 5s/-, 10s/- and 20s/- values.
The informal arrangement with Messrs Waterlow Bros and Layton was terminated in 1915, tenders being invited from four firms. Four tenders were received and a contract was placed with Messrs De La Rue whose quotation was by far the lowest.
The following abbreviations are used in the files throughout this series.
HMSO Her Majesty's Stationery Office
PMGPostmaster General
OOD/CSD/SOperations and Overseas Department Counter Services Division (Stamps)
OOD/CSD/MOperations and Overseas Department Counter Services Division (Marketing)
SUP/DSupplies Division
SPD/HHSupplies Division Stamp Depot
SCD/EHSupplies Division Scottish Depot
LDP/PRSupplies Division London Postal Stores Depot
LDP/RSSupplies Division London Reproduction Section
HPOHead Post Office
BOBranch Office
DODistrict Office
SOSub Office
The position of 'head of The Post Office' was first entitled 'Postmaster General' under the Commonwealth Act of 1657. Previously he had been known by various titles, Master of the Posts, Comptroller General of the Posts and Postmaster of England. The Post Office Act of 1660 provided that 'one Master of the General Letter Office shall be from time to time appointed by the King's Majesty, his heirs and successors, to be made or constituted by Letters Patent under the Great Seal of England, by the name and style of his Majesty's Postmaster General'. The appointment was generally not made for a fixed length of term and Postmaster Generals were succeeded upon retirement or resignation. From 1691 two Postmasters General were appointed to hold office conjointly. At that time one was a member of the Whig party and the other a member of the Tory party. This joint appointment continued as a government policy until 1823, although the political ramifications lost much of their initial importance. Between the years of 1784 and 1831, the Post Offices of Great Britain and Ireland were separate and had separate Postmasters. The post of Receiver General was established in 1677, with the responsibility to receive and account for all payments received and expended by the Post Office. In 1855 these duties were combined with those of the Accountant General. The Office of Court Post, which was abolished [1798] was that of messenger responsible for conveying the sovereign's letters and those of his Principal Secretaries of State to the nearest stage of post town.
In 1934 as part of a general re-organisation of the Post Office, a Director General was appointed to replace the office of Secretary to the Post Office. At the same time a Post Office Board was created under the Chairmanship of the Postmaster General. Further re-organisation also took place in 1934 with the replacement of district surveyors by regional directors, who were given full powers of day-to-day control of local postal and telecommunications affairs in their regions.
The establishment of a functional board for the Post Office was first recommended in the Bridgeman report of 1932, and the Post Office Board was subsequently established with eleven members, including all the General Directorate and Directors. Recommendations made by the Board were put before the Postmaster General through the Secretary's Minutes to the Postmaster General. However the board had no executive power, and decisions rested ultimately with the Postmaster General. Although the Bridgeman Committee had envisaged the Board as a controlling body, in time it came to be more of a reviewing body and, due to its increasing size and the consequent difficulty of assembling members, its meetings became less frequent.
In November 1964 the board was reconstituted with the following members: Postmaster General, Assistant Postmaster General, Director General and the General Directorate, with Directors invited to attend as appropriate. The board considered and gave decisions on all major issues of policy and administration. In general, ministerial approval on important issues of policy was sought by submitting papers to the board and not by submitting minutes to the Postmaster General, except where a decision was urgently required before the board could be convened.
Before 1967 at Post Office Headquarters, 'common' engineering, finance, and personnel departments operated in parallel with Postal and Telecommunications service departments, all reporting through the general directorate to the Postmaster General. From 1967, Posts (which incorporated the existing remittance services and New Giro service) and Telecommunications were put under separate Managing Directors, each with nearly complete finance, personnel, and technological support provided by dividing up common departments.
A substantial 'central' personnel function remained and legal and some other services were left centralised. Telecommunications took on procurement and research for both businesses. The National Data Processing Service was established by Act of Parliament and began to function as an independent (central) service. Managerial links between Posts and Telecommunications began to disappear.
1969 was a year of change; with the passing of The Post Office Act in October 1969, the Post Office became a nationalised industry, established as a public Corporation.
For this reason there was two Post Office Boards in 1969; the 'old' Post Office Board (with Board papers carrying the 'POB' prefix) had its final meeting on 22 July 1969, after this, a newly constituted Board was formed and it had its first meeting on 25 July 1969 (Papers produced by the new Board were given the reference 'PO').
The Corporation was split into two businesses, Posts and Telecommunications. The office of Postmaster General was discontinued, and the Post Office was headed by a Chairman and Chief Executive/Deputy Chairman. This role was directly appointed by the Post Office Board. Members of the board also included the Managing Directors Posts and Giro, and Telecommunications, the head of the National Data Processing Service, members for industrial relations, technology and, from January 1970, a finance member.
Following the establishment of the Post Office Corporation, a second board was created, the Post Office Management Board. Both were responsible for overseeing operations, but the Post Office Board took responsibility for strategic issues, while the Post Office Management Board took over the day to day running of the Corporation. The Post Office Management Board was a non-statutory board which consisted mostly of full time board members and two officials. It was to meet monthly and receive reports from the businesses on their operations and review them in accordance with board policies, consider capital projects for which board approval was required, to examine the annual investment programme and other tasks as required.
In 1971, the Post Office Board established an Emergency Committee to handle the strike of that year.
During 1978-1979 the board operated under an experiment in industrial democracy with about half of its membership nominated by unions. This experiment was, however, considered to be unsuccessful.
In 1980, in preparation for the departure of British Telecom from the Post Office, two separate boards were established for the Telecommunications and Posts and Girobank businesses. These two new boards replaced the Post Office Management Board, and were additional to the main Post Office Board.
The main Post Office Board continued to oversee the transition period, although it met less frequently. The Chairman of the Post Office was the Chairman of both new boards (as was the Secretary) and the boards were intended to deal with matters wholly or mainly the concern of each business. They had the power to defer matters to the Post Office Board, and power to authorise action to proceed on decisions made by the board. It was stated that these boards were not intended to replace the Managing Director's Committees.
At this time, discussion was also begun regarding what procedures would be put in place to replace the 1978-1979 experiment in industrial democracy. It was suggested that a new joint body should be created for each of the businesses (Posts, and Telecommunications) titled the National Joint Policy Council, consisting of executive board members and the General Secretaries / Presidents of unions to meet and discuss a wider range of issues than the National Joint Council General Purposes Committee had done so previously. The idea was to air important policy, planning and performance issues on the National Joint Policy Councils before board decisions were taken to increase awareness of union views. In 1981 the National Joint Council General Purposes Committee was renamed the National Joint Council Posts and Giro Committee.
In 1980 the Chairman's Executive Committee was established by the Post Office Board. This Committee considered matters affecting the running of the Posts and Giro businesses relating to performance and progress against targets and personnel. This committee was renamed the Post Office Executive Committee (POEC) in September 1992.
In 1981 a Girobank and Counters Committee was established which comprised the Chairman, Deputy Chairman, board member for Finance, Personnel and Industrial relations member, Miss E Cole, Sir Clifford Cornford, Mr P E Moody, Senior Director National Girobank, the Director of Marketing and Customer Services National Girobank. In 1985 a Giro Board was created in anticipation of the establishment of Girobank as a public limited company (plc).
Also in 1981, the telecommunications business of the Post Office became a separate public corporation, trading as British Telecom. When the responsibility for telecommunications was transferred from the Post Office Corporation to British Telecom, copies of board papers relevant to the new corporation were passed to British Telecom. Following the 1981 split the Post Office was then re-organised into two distinct businesses: Posts and Parcels.
In 1981, the Post Office established an Audit Committee consisting of three part time members, the board member for finance and external auditors and internal auditors invited to attend as appropriate. It was to meet four times a year, with two meetings to consider the accounts, one to consider the external auditors letters to management, and one to meet internal auditors. The terms of reference for the committee stated that it was 'to review, as necessary, the financial policies and procedures of the Corporation and their implementation, including particularly the adequacy of the Corporation's internal control systems, and to report thereon to the Board through the Chairman of the Corporation.'
The Post Office was restructured during 1986 to create three businesses: Subscription Services Limited, Royal Mail, and Parcelforce, and the make up of the board members reflected this. In 1987 the network of Post Offices was established as Post Office Counters Limited, a wholly owned subsidiary of the Post Office, and the Counters Management Committee was established in 1986 to replace previous monthly AD meetings. The principle of this committee was that it would deal with matters of a collective concern and of a longer term nature, for example, monthly monitoring reports and progress against the business plan. It was an effort to make more effective use of management time, and provide for more effective management of the counters business. It was renamed the Counters Executive Committee in July 1993, and reported to the Post Office Counters Board, and the main Post Office Board.
In 1988, business boards were established for the Letters, Parcels and Counters Businesses. A Major Projects Expenditure Committee (MaPEC) was also established during this year to deal with the financing of major one-off projects.
In 1990, Post Office Parcels changed its name to Parcelforce Worldwide and was launched as an independent division. National Girobank was also privatised in this year and sold to Alliance and Leicester Building Society.
The Postal Services Act 2000 created a company with more commercial freedoms and a more strategic relationship with government, and on 26 March 2001, it became a plc wholly owned by the UK government (its sole shareholder). A new regulatory framework was set up with an independent regulator (Postcomm) and a reformed consumer body (Postwatch). On 4 November 2002, a name change from Consignia to Royal Mail Group plc occurred.
The Royal Mail Group website states that the 'Royal Mail Holdings plc Board sets the strategic vision of the company. It is responsible for driving the four goals of the renewal plan: being a great place to work; improving customer service; returning to profitability; and delivering positive cash flow.' The Management Board 'comprises all the Executive Directors of Royal Mail Holdings plc and certain other Senior Executives of the Group. The Management Board develops and monitors deployment of the Group's strategy, annual operating plans and budgets for Board approval. It reviews operational activities, and sets policies where these are not reserved to the Board.'
There are three formal committees of the board including the following; Nomination Committee, Remuneration Committee, Audit and Risk Committee. Terms of reference for these committees can be found on the Royal Mail Group website. (http://www.royalmailgroup.com/portal/rmg/jump1?catId=23200529&mediaId=23200554 - last accessed November 2006).
The Savings Bank was established by the Post Office Savings Bank Act 1861. This act empowered the Postmaster General to receive money on deposit, to make repayments, and to pay interest at the rate of two and a half per cent per annum on the balance outstanding to the credit of depositors. The Bank opened for business on 16 September 1861 using the already existing system of 301 Post Office Money Order offices and with 1,700 Post Offices acting as its local agents for deposit and withdrawal transactions. This quickly grew to 2,300 Post Offices. As the first institution of its kind in the world its success was immediate. The minimum deposit needed to open an account was fixed at one shilling.In 1861 the Savings Bank had twenty four thousand account holders and a staff of 200. By 1871 there were 1,300,000 accounts and the total sum on deposit was 15 million. The original system of manual book keeping lasted until 1926. Services were extended to include: government stocks and bonds in 1880; insurance and annuities in 1888; war savings certificates in 1916; (Renamed National Savings Certificates in 1920); premium savings bonds in 1956; investment accounts in 1966 and a Save as You Earn contractual scheme in 1969. A new logo for the Post Office Savings Bank, designed by Robert Gibbings and featuring a key, was introduced in 1936. In the mid 1960s as part of a general government policy to disperse staff from London, the Savings Certificate Division relocated to Durham, firstly into temporary accommodation then into a new purpose built office block. The move was completed by 1969. Other parts of the Savings Bank dealing with Ordinary and Investment accounts moved out of London to Glasgow. The Department was renamed 'Department for National Savings' in 1967. In 1969 the Department had a staff of over 14,000. By 1988, thanks largely to mechanisation and computerisation, this had been reduced to nearly half this size.When The Post Office ceased to be part of the Civil Service in 1969 and became a Public Corporation, the Savings Bank remained with the Civil Service and started a new life as a Public Corporation. The Post Office continued handling savings transactions over the counter on an agency basis.
The first of the early telegraph companies was the Electric Telegraph Company, founded in 1846 by Sir William Fothergill Cooke (one of the inventors of the telegraph) and a number of City financiers. Prior to the Post Office takeover in 1870, some of the companies had already amalgamated or been taken over by competitors. For example: the Electric Telegraph Company and the International Telegraph Company merged in 1855, and the London Telegraph Company formally changed its title to London and Provincial Telegraph Company in December 1857.
The duty of the Receiver General's office was the balancing of cash derived from the income and expenditure of the Post Office. The Receiver General was appointed independently and took responsibility for cash from the hands of the Postmaster General. He took receipt of all money paid into the Department, and paid costs directly from these funds.
Sources of income included payments received from the Postmasters, Inland Office, Foreign Office, Letter Receivers, Letter Carriers and charges levied on incoming foreign letters.
Outgoing payments were mainly for wages, allowances, pensions and normal postal service costs. The balance of cash was transferred to the Exchequer.
The class is comprised, for the most part, of Entry Books of Correspondence which contain authorities for acceptance and payment of monies by probate of wills, letters of administration, powers of attorney, bankruptcy, appointment of assignees, incidental payments, packet boat expenses and warrants for payments of annuities etc.
The position of Receiver General tended to overlap with another prominent financial position, that of Accountant General. The Accountant General was appointed by the Postmaster General to keep an account of all revenue in the Post Office. Due to this overlap the posts were finally merged in 1854, and 1854 is the date of the last entry book in this series.
No other record of the Receiver General's functions exists apart from the material in this class.
The first Public Relations officer was appointed on 1 October 1933, although an active 'public relations' function existed at least ten years earlier. This was followed by the formation of the Public Relations Department, which was formally established on 25 April 1934, when other changes in headquarters organisation were made.
The Post Office was the first government ministry to form a separate public relations department. In 1934 the first charter of the Public Relations Department stated that the responsibilities of the department were defined as 'being to promote good relations with the public, and to conduct sales and publicity for the services provided by the Post Office' (POST 108/18). The department was so successful that the Home Office borrowed its controller and some other officers in 1938 to plan publicity for air raid precautions. In 1939 some of its staff were seconded to help in establishing the wartime Ministry of Information.
In September 1939 many of the department's remaining staff were dispersed to assist in other government work, but it was soon realised that public relations work was just as necessary in wartime as in peacetime, and the department's operations were revived.
By the 1950s the Department was organised into three main divisions, press and broadcast, publicity, and publications. Press and broadcast was the oldest division of the three, having been established in 1934. From November 1940 it was headed by a specialist with previous experience as a journalist. The division issued news bulletins, and other bulletins on individual matters which were distributed to newspapers, broadcasters and other interested parties. In addition the divisions officers answered a continual flow of enquiries, mainly by telephone, from journalists. The division also organised occasional press conferences for ministers.
The publicity division's main area of responsibility was to ensure that the Post Office was presented in print, display, and film with the highest possible standard of modern art and technique.
The publications division was responsible for compiling and editing the various Post Office publications. These included the 'Post Office Guide', 'Post offices in the United Kingdom', 'London Post offices and Streets', and 'Postal Addresses'.
During the 1990s the department was renamed as Communication Services and was positioned as part of Royal Mail Group centre. Four directors, reporting to a director of Communication Services, were responsible for: Regional Communications; Communications Consultancy; Creative Services; and Commercial matters.
Communication Services activities and functions were reviewed and redesigned, and changes made to resourcing levels. Under the new structure Communication Services was organised and run more like an external agency with much closer attention paid to costs and to profits. The intention was to expand the range of services offered, to support the Post Office aim of being recognised as the complete distribution company, and to get much closer to the users of its services.
Much of the artwork in the series was commissioned by the Public Relations Department, which was first created in 1934, under the first Post Office Public Relations Officer, Stephen Tallents.
Right from the conception of the department, it assumed responsibility for commissioning designs for posters, which it considered to be a vital part of Post Office publicity, it did this initially in consultation with a 'Poster Advisory Group' but, from 1937, it operated in its own right. The department approached leading artists for the production of posters of two kinds, known respectively as 'Prestige' and 'Selling'. 'Prestige' posters fell into two categories: those specially prepared for distribution to schools and those for display in the public offices of Crown Post Offices and non-public offices in Post Office buildings, they were intended to be more formal in style, eye catching rather than persuasive. 'Selling' posters had a direct 'selling' appeal and were intended to persuade the beholder to use a particular service or buy a particular product.
The Post Office Greetings Telegram Service was introduced in July 1935 as a means of revitalising the telegraph service and the Public Relations Department was involved from the outset, involving itself both in publicising the new service and in commissioning artists to produce designs for the forms themselves. Greetings telegrams were to be associated with special occasions and as such, designs had to be particularly attractive, with an element of luxury, this was encapsulated in the golden envelope designed to accompany the form.
The Public Relations Department underwent several changes in structure throughout the decades following the 1930s, but the production of good publicity literature, both written and visual, continued to be a very important part of its remit. Post Corporation, commissioned artists tended to be less well known and the focus of the posters turned increasingly towards the promotion of special stamp issues and philatelic products.
In the 1990s, the Public Relations Department was renamed as Communication Services and was positioned as part of Royal Mail Group Centre. This signified a change in outlook, with an emphasis on 'hard sell' and the commissioning of advertising agencies to work on individual campaigns for special services and products.
The Post Office (London) Railway was opened for traffic in December 1927. The Post Office first showed an interest in using underground railways to transport mail beneath London in 1854 and in 1893 serious consideration was given to running an electric railway in the pneumatic tunnels. By the turn of the twentieth century, traffic congestion in London had reached the point that cross-London journeys by road took so long that an unnecessary number of vehicles had to be used to carry the ever growing volume of mails between sorting offices and main line termini. In 1905, the Metropolitan Pneumatic Despatch Co presented a bill to Parliament for the construction of a pneumatic line connecting the major railway termini and Post Offices. The Bill was rejected as being too ambitious. In September 1909 the Postmaster General appointed a Committee to examine the practicality of the transmission of mails in London by pneumatic tube or electric railway. The Committee reported in February 1911 in favour of an electric railway between Paddington Station (Great Western Railway) and the Eastern District Post Office in Whitechapel Road, a distance of six and a half miles.
The scheme was submitted by the Postmaster General to the Cabinet in 1912 and power to construct the railway was given to the Postmaster General by the Post Office (London) Railway Act, 1913. The Act made provision for compensation for damage and allowed the Post Office a budget of £1,100,000 to construct the line with stations at Paddington, Western District Office, Western Parcel Office, West Central District Office, Mount Pleasant Sorting Office, King Edward Building, Liverpool Street and East District Office. Tenders for the construction of the tunnel were invited on the 26 August 1914. John Mowland and Co. won the tender to construct the tunnels and build eight stations. The work, although interrupted by the war, was completed in 1917. In parallel with the building work, Post Office engineers built a test track on Plumstead Marshes to experiment with the control systems and rolling stock. However, the war caused the testing to be brought to a premature halt. During the war the stations became a home for exhibits from museums. The cessation of the war enabled the Post Office to proceed with their plans, and in 1919 tenders were issued for the supply and installation of the electrical equipment. Prices proved too expensive for the post war budget and the scheme was held in abeyance until 1923 when tenders were reissued.
In May 1927, work was sufficiently advanced for half the system to be handed over for staff training and in December of that year the scheme received Parliamentary approval and the line became fully operational with parcels traffic running between Mount Pleasant and Paddington. Mount Pleasant to Liverpool Street opened for Christmas parcels from 19-24 December and then for a full parcels service from 28 December. Liverpool Street to Eastern District Office opened for parcels on 2 January 1928. Letter traffic began on 13 February with the opening of West Central District Office station, followed by Western District Office on 12 March. The line proved an immense benefit to the Post Office in the first year of operation, however the high mileage gave the Post Office problems as the cars needed a lot of maintenance. In the early 1930s the rolling stock underwent a gradual change as the cars were replaced by three car trains. These trains were replaced by 34 new trains in 1981 in a £1 million development programme.
In a Press Release, issued by the Post Office PR team on 7 November 2002, Royal Mail announced that unless it could find a new backer, that the Post Office underground railway would close in the near future. The working operation finally ceased on 30 May 2003, but the system has in fact been 'mothballed' in the hope that an alternative use can be found for it.
Prior to the introduction of the GPO's mail coach service in 1784, the mail was conveyed by horse riders or mail cart on the longer routes out of London and on foot on some country services. The service was slow and vulnerable to attacks by armed robbers. In 1782 John Palmer of Bath put forward his scheme for conveying the mail by stage coach. Rejected in 1783 by the Postmasters General, a trial was finally approved in June 1784, with the support of William Pitt, Chancellor of the Exchequer. The experiment on the Bristol-Bath-London road in August 1784 was a success and Palmer began to organise further mail coach services in 1785. He was appointed Surveyor and Comptroller General of the Post Office in 1786 and presided over the expansion of the service throughout England, Wales, Scotland and Ireland. By 1790 all the most important routes had been covered and many towns had a daily delivery and collection of mail by coach. The full scheme involved 42 mail coach routes.
The mail coach service was almost immediately affected by the arrival of the railways in the 1830s. The GPO quickly took advantage of this new and faster method of transport to replace the mail coaches. The last of the London based coaches ceased in 1846, although this method of conveyance continued for cross post services between some provincial towns until the 1850s. The last coach in the Midlands ran out of Manchester in 1858. Mail coaches lasted longest in those area which railways were slow to reach, such as Cornwall, Mid Wales, the Peak District and far North of Scotland. One of the last mail routes to be used, to Thurso in northern Scotland, ceased after the opening of the Highland Railway in 1874. In some remote parts of Scotland railways were never built and horse drawn carriage continued into the twentieth century, until replaced by motor vehicles.
Post Office experiments with motor transport began in the 1890s. Until the end of the First World War services were provided mainly by private contractors. In 1919 the Post Office introduced its own fleet of motor vehicles.
Rowland Hill is remembered today as a key reformer of the British Postal Service. In 1840, he introduced the Universal Penny Postage which decreed that letters of a given weight should all cost the same to send, regardless of the distance. For example, letters up to ½ ounce cost 1d (14gms/0.5p) to send and postage was prepaid, using the world's first adhesive stamp.
He first advocated his plan in a pamphlet published in 1837 and the system was recommended for adoption by a Committee of the House of Commons the following year and put into effect in 1840. Hill was appointed as adviser to the Treasury to introduce the postal reforms. He strove to create a more efficient postal service that everyone could afford. His reforms ranged from encouraging people to insert letter boxes in their front doors to creating London's first postal districts. The appointment was terminated following a change of government in 1842. He was recalled to the Post Office in 1846 and appointed Secretary to the Postmaster General, and succeeded Colonel Maberly as Secretary to the Post Office in 1854. He retired from Office in 1864 and died in August, 1879.
Over the centuries there have been hundreds of different ways that messages have been carried and sent. By the early 1830s typeprinting of Telegraphs was happening in Europe, and in 1889 an English model of one of these machines was introduced to the Post Office by (Mr) Hughes.
By 1913 the Post Office was looking at ways of improving the speed of its operation and it was not long before the 'Teleprinter' was introduced by Creed. This machine possessed a typewriter keyboard and could be operated to approximately sixty five words a minute. This machine printed the Telegram ready for delivery. This was a great boost to the efficiency of the system. It was adopted by the Post Office and used by its telegraph services.
The Post Office wanted to encourage the use of the Telegraph and in the early days reduced rates and employed more operators in order to reduce delay. They improved the working areas, and introduced motor cycles to speed up delivery. By the 1930s they were introducing beautifully decorated Greeting cards for sending on special occasions. These continued until the late 1960s when the numbers being sent reduced.
In the early 1980s and through to the 1990s there was liaison with British Telecom in order to introduce a 'Telemessage Service'. This was similar to the Greetings Telegram and a variety of designs were produced for various events like 'Weddings', '21st Birthday' and 'New Arrival'.
The first ever main line railway opened in 1825 and ran between Stockton and Darlington. In 1827 the use of that railway, and future lines, for carriage of mails was suggested to Secretary Francis Freeling by Thomas Richardson (see POST 11/51). The first conveyance of mail by this method actually occurred on 11 November 1830 on the Liverpool and Manchester Railway, less than two months after this second main line had opened (see POST 11/52). The Post Office was quick to take advantage of the new form of transport and in July 1837 mails were conveyed by train from Birmingham to Liverpool on the inaugural service of the Grand Junction Railway (see POST 11/57 and 58). In January 1838 the idea of having special mail carriages was experimented with; a horse box suitably fitted up started running between Birmingham and Liverpool on the Grand Junction in 1838. Proving a success, the first official 'travelling post office' set off from London to Preston on 1 October 1838.
In August 1838 an Act to provide for the conveyance of the mails by railways was passed by Parliament. This enabled the Postmaster General to compel railway companies to carry mails by ordinary or special trains, at such hours as the Postmaster General might direct, together with mail guards and other officers of the Post Office. Companies could also be required to provide carriages fitted up for sorting letters en route. In return, railway companies would receive a payment to be fixed, by arbitration if necessary, for any services and accommodation supplied. This Act provided the foundation for all future arrangements for carrying mails by rail.
Between 1838 and 1848 railways expanded rapidly in Britain and mails were quickly diverted to them from the roads. The London and Birmingham Railway, opened in September 1838, was the first important line to be completed in England and marked the end of the 'Golden Age' of coaching. From 1844, the year of 'railway mania', to 1848, 637 separate lines received their charters from Parliament. Mail coach contractors unable to get passengers essential to their operations where the railway ran a parallel route began giving notice to quit (see POST 11/60 and 61). The south western coaches ceased their runs when the Great Western Railway was completed to Bristol in June 1841. The last horse drawn mail from London, to Norwich via Newmarket, was withdrawn in January 1846. By this time the railway network was becoming moderately complete. However, up to the 1870s railway services in the provinces often operated in connection with mail coaches.
By the 1850s the railway posts were generally known as Travelling Post Offices or Sorting Carriages and a number of trains almost wholly devoted to carrying mail were in operation. (See also POST 18). Over the next seventy years railways contributed significantly to the vast improvement in quality, increase of volume and speed of postal communications within Britain. Serious competition was absent until the widespread use of motor vehicles from the second quarter of the twentieth century.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (i.e. numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service and overseas mail (Pkt reference files held in POST 29), those concerned with England and Wales (E or Eng reference files held in POST 30), Ireland (Ire or I reference files held in POST 31) and Scotland (Scot or S reference files held in POST 32). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 & POST 40).
In 1921, the several different minute series were replaced by a single all-embracing series referenced M or Min (held in POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing (DF) system came into use (POST 102), but was resurrected in 1949.
In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973. Files from this period either have a 'P' reference or an alphanumeric reference to indicate which department created them, i.e. MD (Mails Division).
History of Postal Drafts
With the passing of the National Insurance Act 1911, Approved Societies acting as agents of the Ministry of Health for the paying of National Insurance benefits approached the Post Office for a means of sending small remittances through the post, postal and money orders being unsuitable. An Interdepartmental Committee, including representatives of the Post Office and the National Health Insurance Joint Committee, was appointed by the Treasury in June 1913 to consider the matter and the postal draft was the outcome of the Committee's recommendations. The service was introduced at the end of 1914 with the approval of the Treasury and without specific statutory authority. Very few Approved Societies in fact made use of the system, preferring to pay benefits in person.
During the First World War the use of postal drafts was extended, by Treasury authority, to various Government departments and some quasi-Government departments, including departments established in the United Kingdom by Colonial Governments. The War Office and Admiralty were amongst the first departments granted permission to use the system for the payment of pensions and reserve pay. Postal drafts were a more economical method of sending remittances through the post and Government departments were encouraged to use them in place of money orders.
In 1934 a Postal Draft Committee report recommended extension of the system, by statute, to Friendly Societies, Trades Unions, Local Authorities, Public Utility Corporations, charitable organisations of a permanent character and other similar bodies. Nothing emerged from those recommendations and the majority of non-Governmental applicants were denied access to the system by the Post Office, which cited practical difficulties and lack of statutory authority. No definite policy for granting or refusing permission to utilise the system was ever established.
The system of postal drafts ceased in 1969 with the introduction of Girobank services.
The postal draft system
The postal draft was a form of cheque for small sums drawn on the Postmaster General. It provided for the payment of money which had to be remitted by post. Printed forms of drafts were supplied by the Post Office to issuing authorities - Approved Societies or Government
departments - which entered amounts and transmitted them to payees. Most forms were printed on watermarked paper and further protected by a colour band. The maximum amount payable was printed on the draft. Drafts could be cashed at any Post Office in Great Britain, Northern Ireland and the Irish Republic or at a specified post office. For the payment of sums over £10 evidence of identity was normally required from the payee. Paid drafts were returned to the issuing authority by the GPO and the account rendered. Advances to cover estimated payments were sent by issuing authorities to GPO Headquarters.
The first ever main line railway came into operation between Stockton and Darlington in 1825. The first conveyance of mail by railway took place on 11 November 1830, on the Liverpool and Manchester Railway, less than two months after the opening of this second main line (see POST 11/52). The Post Office soon realised the potential for major improvements in mail distribution offered by this new form of transport. The first experimental Travelling Post Office, then known as 'the railway post office', ran between Birmingham and Warrington in January 1838 on the Grand Junction Railway. It consisted of a horse box converted into a primitive sorting carriage, coupled to a train. The experiment proved that mail sorting could be carried out efficiently on board trains, saving both time and money. In April 1838 a regular service started on the newly opened London and Birmingham Railway, with purpose built sorting carriages. By the end of the year through services had been established between London and Preston. Thereafter the TPO network grew rapidly, accelerated by introduction of the Penny Post in 1840, proliferation of new rail routes and railway companies in the 1840s, the increased volume of mail in circulation and general economic expansion. Railway mail services quickly swallowed up the role of the mail coaches. Previously, some sorting of mail was done by mail coach staff and postmasters at coaching inns. However, TPOs enabled large quantities of mail to be sorted and processed on the move.
Despite the rapid expansion of TPOs, the department in charge was known as the Mail Coach Office until 1854. The 1850s and 1860s saw further expansion and by 1867 the TPOs had their own Department at GPO Headquarters in London, headed by a Surveyor of Travelling Post Offices. Overall management of railway services resided in the Inspector General of Mails. Control of TPOs remained based in London which was the focal point of much postal traffic. In 1882 the London Postal Service was created. The post of Chief Superintendent, TPO Section, was established one year later. During the 19th century the Post Office developed an intricate and comprehensive network of Day and Night services covering England, Wales, Scotland and Ireland. The Act to Provide for the Conveyance of Mails by Railways, 1838, allowed the Postmaster General to compel railway companies, for reasonable remuneration, to carry mails by ordinary or special trains, at such hours as the Postmaster General might direct, together with mail guards and other officers of the Post Office. Companies could also be required to provide carriages fitted up for sorting letters en route. This Act provided the foundation for all future arrangements with private railway companies and British Rail for carrying mails by rail. The first railway mail services were normally carriages attached to passenger services, which provided accommodation for sorting and / or conveying mails. By the mid-1860s a number of special trains run purely for postal requirements with very little or no passenger accommodation, were in operation as part of mail carrying contracts agreed between railway companies and the Post Office. In 1885 special mails, exclusively for Post Office use, were introduced between London Euston and Aberdeen. Known as the Up Special TPO and Down Special, they constituted a major reorganisation of the West Coast route, greatly accelerated TPO services to Scotland and formed the biggest and busiest of the TPOs.
In the years leading up to World War One there were over 130 TPOs in operation throughout the United Kingdom, ranging from the large and prestigious London based services, such as the North Western TPO and Great Western TPO, to small local links, such as the Grimsby and Lincoln Sorting Tender and Brighton and Hastings Sorting Carriage (see POST 18/11-12). After the First World War, 1914-1918, many TPOs and Sorting Carriages which had ceased operating during conflict were not restored (see POST 18/38 for comparison of 1914 and 1922 service lists). Day TPOs and parcel sorting on TPOs were particularly reduced. The slow economic recovery during the 1920s delayed substantial re-investment in TPO rolling stock until the 1930s. During the Second World War all letter sorting on trains ceased and only a few key bag tenders ran. Parcel sorting and day-time TPOs were radically reduced after the War, mainly because the number and frequency of collections and deliveries had been reduced by concentration of processing services. A phased reinstatement began in 1945, but only about 46 services were restored. In 1948 the railways were nationalised and the British Transport Commission, (replaced by the British Railways Board in 1962), took over the TPO contract with Post Office. There was little change to the system from 1950 until 1968, when the Two-Tier letter service was introduced and TPOs began to carry and sort only First Class mails for next day delivery. The resultant drop in overnight business led to the disappearance of some services during the 1970s, including the Plymouth-Bristol and Crewe-Bangor TPOs. The overall size and shape of the network remained largely unchanged until the mid-1980s. Concentration and mechanisation of letter mail handling in addition to faster British Rail services and greater use of road and air facilities, led to a review of East Coast services in 1985, and in 1988 the first major revision since the Second World War occurred. A new timetable was issued for a system of 37 TPOs, some services were combined, others extended and new ones added including services such as the Manchester-Dover TPO, which by-passed London (see POST 18/68). Further large scale revisions and alterations took place in the 1990s to fit in with Royal Mail policies (see POST 18/66-67). By 1994 there was a limited provision of 24 TPOs. However, these were larger and faster trains, operating only at night and using specialised railway rolling stock.
In the tenth report of the Commissioners of Post Office Inquiry, January 1838 it was recommended that a uniform fee of 2d should be charged for the registration of letters and that the Post Office should admit liability for their loss up to a maximum of £5. This scheme was to come into force in June 1839. However it was stopped by news of impending reductions in postage rates. A general scheme for the registration of inland letters came into force on 6 January 1841. Registration was applicable to any valuable letter for a prepaid fee of one shilling. There was no compulsion or compensation. By 1854 the fee was payable by stamps and in 1856 letters marked 'registered' and posted in a letter box were charged one shilling.
The principle of 'compulsory registration' was introduced on 1 August 1862 for all letters containing coin and passing through London, at a double registration fee of 18 pence. Compulsory registration was extended throughout the country during 1863. On 1 September 1873 compulsory registration also became applicable to those letters containing jewellery and watches.
The principle of compensation for damage and loss to registered letters was introduced on 1 January 1878 at a sum of two pounds.
The Recorded Delivery Service was introduced in 1961, it provided proof of delivery at a much lower cost than using Registered Post. Recorded Delivery was recommended for sending documents and papers of little or no monetary value, whereas items of value were recommended to be sent by Registered Letter Post.
The Compensation Fee service was introduced in 1972, it was to be used when sending valuable items by parcel post to provide compensation in the event of loss or damage and also to provide a record of posting.
The Special Delivery Service was introduced in the 1980s to provide customers with a service whereby an item could be delivered to a UK address on the next working day; the Datapost service, introduced in 1981 operated in the same area and could guarantee next day delivery to most destinations, providing a record of posting, documented handling en route and moderate compensation in case of loss or damage.
Consequential Loss Insurance was introduced in May 1982, it was designed to insure against the risk of loss-arising from some failure in the postal service-which was over and above the actual value of the article posted; it was provided as an optional extra with the Inland Registered Letter Service.
In the 1990s, a whole range of new services were introduced, including the Swiftair service, which guaranteed next day delivery to international destinations. In addition the Special Delivery/Registered Post portfolios was extended to include: Registered Plus, similar to the Registered Service in that it guaranteed next day delivery, but it offered a higher rate of compensation for damage or loss and the Sameday Delivery service, offering delivery by 6pm on the same day.
Money orders were the first financial service to be supplied by the Post Office, and had their origins in a private business carried on within the department from 1792. A system of 'money letters' was established by six 'Clerks of the Road' with the sanction of the Postmaster General, to give the public the means of safely and economically transmitting small sums of money from any one part of the United Kingdom to any other. The Committee of Revenue Inquiry, which reported on the Post Office in 1829, expressed its disapproval. This profitable system was subsequently taken over by the Postmaster General in 1838, and reductions in poundage, followed by the introduction of the penny post in 1840, led to a rapid increase in traffic from 55,000 orders in 1836 to 1½ million orders in 1841.
The money order system was set up to be confined to areas of the market not covered by commercial banks and geared towards the 'poorer classes' for the transfer of small sums of money. However, most remittances continued to be made by enclosing cash in letters and by the late 1830s attention turned towards a cheap system of registration in order to provide a secure means of delivering cash.
A limited overseas money order service was introduced in 1856 during the Crimean War. This service spread rapidly to many parts of the Empire and, in 1868, the first money order agreement with a foreign country (Switzerland) was signed.
In 1871 a reduction in the poundage rates on inland money orders (under 10s to 1d and under 20s to 2d) led to further considerable increase in the use of such orders. But as the cost of the issue and payment of each order was approximately 3d the money order service was unprofitable as far as the low value orders were concerned, and by 1875 the inland service as a whole was run at a loss. This was despite Rowland Hill's efforts to develop the more profitable traffic in larger sums - the maximum value was increased to £10 in 1862 despite the misgivings of the Treasury which was concerned about creating competition for the banks.
In 1874 George Chetwynd, the Receiver and Accountant General, proposed a cheaper system of postal notes or orders which could be cashed by the bearer on sight, and after meeting concerns voiced by Parliament and an appointed Treasury Committee, the system of postal orders was introduced in 1881. Their usefulness was greatly increased by the permission to make them out for odd amounts by affixing the necessary postage stamps to the face of the order. They proved very popular and by 1885 the Post Office was selling annually over 25 million postal orders. In the twentieth century their use with entries for football pools increased their popularity still further. In 1938 sales reached 350 million per year.
After the outbreak of war in 1914 postal orders were declared legal tender by the government, in an effort to withdraw gold coinage from circulation. The same measure was again taken in 1939, to prevent disruption to coinage circulation by bombing.
Up until 1830, the Irish mail service did not come under the control of the British Post Office and was overseen by its own Postmaster General. In 1831 it was re-united with Great Britain's Postal service and ceased to have its own Postmaster General. Under this new arrangement an Irish secretary was appointed to supervise Ireland's postal services and reported directly to the Postmaster General in London.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (i.e., numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service (POST 29), and those concerned with England and Wales (POST 30), Ireland (POST 31) and Scotland (POST 32). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 & POST 40).
In 1921, the several different minute series were replaced by a single all-embracing series (POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing system came into use (POST 102), but was resurrected in 1949. In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973.
For further details of how this class relates to the other report and minute classes, see the following section 'Related Material'.
'Post-stage rates' for letters carried on the post-roads out of London were introduced in 1635 with the establishment of a state run postal service for the public's letters. The rate was based, primarily, on mileage and on the number of sheets the letter comprised of, heavier letters were charged by weight. Later, Penny Posts were set up for the collection and delivery of local letters, based on cities and other major centres beginning in London in 1680 and later extended to other provincial centres. Postage on general mails was normally paid by the recipient upon delivery.
Acts of Parliament, and later Treasury Warrants, gave authority for changes in rates and laid down charges for new services as they were introduced. The most significant was the Act of 1839, which led to the introduction of Rowland Hill's scheme for a Uniform Penny Postage in 1840. Postage rates were now based on weight and prepayable by means of the newly introduced stamped stationery and the more popular adhesive postage labels (postage stamps). The Postal Reform of 1840 also removed from Peers and ordinary Members of Parliament their privilege of franking letters for free transmission through the post.
The formation of the Universal Postal Union in 1874 led to uniformity of postage rates for overseas mail. Penny Postage within the Empire began on Christmas Day 1898. Two-tier postage, based on speed and offering the choice of a higher first-class rate to give fast delivery or a second-class rate for slower service, was introduced on 16 September 1968.
The first stamp to be introduced for postmarking purposes was the hand-struck stamp introduced in 1660 by Colonel Henry Bishop, Postmaster General, to 'put upon every letter showing the day of the month that every letter comes to the office, so that no Letter Carrier may dare to detain a letter from post to post, which before was usual'. These so-called Bishop marks were the first British postmarks and consisted of a simple circle divided horizontally with the indication of the month in one half and the day of the month in the other.
In 1840 hand-struck cancellation stamps were introduced, to deface the newly introduced adhesive postage labels (stamps) and prevent their fraudulent re-use.
The earliest stamps were made of wood, and later brass: and were probably manufactured locally. By 1825, however, they were being made of steel, and issued centrally. This change is reflected in the fact that the earliest proof book in the collection commences in 1825 (see POST 55/10). With the introduction of the Parcel Post in 1883, where steel stamps would not have been effective, pliable stamps made of cork were introduced. By 1885, however, stamps made of rubber had come into use for the Parcel Post and other uses (see POST 55/115).
Until 1969 The Post Office was a department of the Civil Service. The Civil Service consequently had a role to play in recruitment matters. Established staff had job security and enjoyed many benefits, such as pensions. Non-Established workers had no such benefits, they tended to be full-time boy messengers and part-time auxiliary postmen and women. In 1849 it was decided that promotion to Establishment should not be expected to result from higher social status. Auxiliaries signed a form which excluded any right to fill a permanent post, however, promotion continued to be an incentive to recruitment and a reward for competent work.
In the first half of the nineteenth century appointments were generally made by patronage, possible recruits were put forward by high ranking employees, although in theory a test still had to be passed. This method of recruitment was severely criticised in the second half of the Nineteenth Century, and in the 'Report upon The Post Office' in 1854, it was suggested that 'The Postmaster General should lay down strict rules for the examination of all candidates for admission, either in the class of Clerks, or into that of Sorters and Letter Carriers, in order to test their capacity, and should take care also to satisfy himself as to their characters, before making any appointment'.
The year 1870 saw the implementation of the open competitive examinations in the Civil Service, and the Post Office was obliged to appoint the clerks in the Secretary's Office from the successful candidates. The open examinations were for the Civil Service as a whole, but there were closed competitive examinations through which existing employees could try for promotion. The examinations were not just used for ensuring that recruits were competent to perform the job. When women joined the Post Office, particularly as clerks, the examination included a foreign language paper. There was no requirement at all for knowledge of a foreign language, however, the examination acted as a guarantee that the women that passed were of the 'proper' social standing.
In 1870 the telegraph services transferred to the Post Office. Initially the staff retained their separate duties but in 1876 the smaller provincial offices amalgamated, and this arrangement extended to larger towns in 1882. It was decided that there should not be a distinction between telegraphists and post office clerks in order to permit a more flexible adjustment of the 'indoor staff' to variations in traffic, and to reduce the threat of disruption from any telegraphist's strike. However, in practice, dual training only worked in the small provincial offices. In larger offices the training was often wasted, as the staff always specialised.
As the Post Office was a Civil Service Department, it was obliged to follow orders. One of these was the order in 1897 to employ ex-servicemen. Prior to that, boy messengers, although being Non-Establishment, usually moved into an Established post within the Post Office at the age of sixteen. The order to employ ex-servicemen meant that these vacancies for boy messengers dried up, and many who would otherwise have stayed in the Post Office were left jobless, and without skills. The Post Office was therefore heavily criticised by the Royal Commission on the Poor Laws and the Relief of Distress. The dilemma of how to keep all parties satisfied continued until the inter-war period, when the Post Office was forced to abandon its traditional practice of utilising part-time labour.
The first Post Office employees to be issued with a uniform were the Mail Coach Guards who, from 1784, wore a scarlet coat with blue lapels and a black top hat with a gold band. As of 1793 the London General Post Letter Carriers were furnished with a scarlet coat with blue lapels, blue waistcoat and beaver hat with a gold band. By 1834 this uniform was worn by letter carriers in Edinburgh and Dublin as well as London. (See POST 61/1).
1837 saw the introduction of a uniform for the London district 'Twopenny Postmen'. These men wore the same blue waistcoat and beaver hat, but were given a blue coat with a red collar. This arrangement lasted eighteen years until the amalgamation of the General and Twopenny Postmen when a new uniform was issued to all London Letter Carriers. The new dress included a scarlet frock coat, glazed hat and grey trousers, it was the first time that trousers had been issued as part of the uniform. (See POST 61/63).
The Post Office took over responsibility for the country's Telegraph Service in 1870 and with it inherited a responsibility to provide Boy Messengers with a uniform as a supplement to their wages, something previously carried out for some time by the private telegraph companies). By providing suitable work clothes for the Boy Messengers the Post Office must have been spurred to extend the entitlements to uniform because, by 1872, the whole delivery force was receiving official Post Office dress.
Decisions made relating to uniform had always been rather disorganised with reports being produced here and there addressing very limited subject areas. (See POST 61/7). In an attempt to rectify this haphazard approach, the Committee on Uniform Clothing was created in 1908, and by 1910 the committee had produced a comprehensive report standardising postal uniforms nationwide by creating six 'Classes' of attire which corresponded directly with the grading of each duty. (See POST 61/11).
During the First World War (1914-1918) the number of Postwomen employed by the Post Office rocketed as more and more male workers were drafted into the armed forces. Previously female letter carriers had only been afforded a limited clothing entitlement, but as of 1916 they were provided with a blue serge coat and skirt, a waterproof skirt and cape, and a blue straw hat. (See POST 61/65).
Most of the main aspects of uniform manufacture and distribution remained unchanged from this point until 1948 when a review of Post Office Engineering grades was ordered by the Postmaster General. (See POST 61/4). Following the successful creation of scales of entitlement for the new engineering grades the Postmaster General decided to order a comprehensive review of all grades not covered by the 1948 agreement. For this task a new committee entitled 'The Joint Working Party on Uniform and Protective Clothing' was created and after four years of research and deliberation produced the 1954 report examining the arrangements for supply and issue of uniform and protective clothing. (See POST 61/13). (For committee papers and minutes of meetings held by the Joint Working Party on Uniform see POST 61/67 - 72).
Prior to the 1930s, the Post Office structure was based upon the central Secretariat and decision-making was extremely centralised. London as a metropolitan district was arranged by service with a Controller of London Postal Services, London Telephone Service, and the Central Telegraph Service. The Surveyor/Postmaster Surveyor was the Postmaster General's principal representative for all the services in the provinces and these were arranged geographically, not by services (e.g. postal or telecommunications). Outside of Inner London, and excluding Edinburgh, the country was divided into 22 districts for Post Office purposes. Of these 13 were under the charge of Surveyors and nine (which were the largest towns within their surrounding area) were under the charge of Postmaster Surveyors. In Scotland, Post Office organisation was under the control of a Secretary in Edinburgh, responsible to the main Secretary to the Post Office. A controller was in charge of postal and telegraphs services in Edinburgh and the surrounding area.
Throughout the nineteenth century there were concerns that there was too much concentration of administration in Post Office Headquarters and at the turn of the twentieth century there was a marked increase in volume and complexity of administrative work, which put pressure on the higher officers. The Decentralisation Committee was established in 1908, amidst a rising fear that excessive centralisation of powers was leading to inefficiency and inflexibility. It was thought that the Secretariat formed a bottle neck in the operation of the Post Office, with a resulting waste of power and loss of efficiency, as those at the centre were too caught up in the minutiae and were unable to devote time to questions of policy. The Committee's aim was to consider redistribution of responsibilities and it made several recommendations along these lines. These were not taken up, as objections, particularly those of Herbert Samuel, Postmaster General, were strong and ultimately it was decided to retain the current structure with some very minor changes.
By the early 1930s, there was renewed concern about over centralisation of administration and in 1932 Viscount Wolmer produced a report entitled: 'Post Office Reform: Its importance and practicability', speaking out against the current organisation of the Post Office. Fuelled by this, criticism began to mount and culminated in a Memorial signed by over three hundred MPs and addressed to the Prime Minister requesting the appointment of a committee to enquire into the status and organisation of the Post Office, with a view to making any changes to its constitution that were seen as necessary to improve efficiency.
As a result of this, the Post Office Organisation Committee, chaired by Lord William Bridgeman, former Home Secretary (also known as the Bridgeman Committee) was set up and reported in 1932. Its terms of reference were as follows:
'To enquire and report as to whether any changes in the constitution, status or system of organisation of the Post Office would be in the public interest'.
The main recommendation of the Committee was that the GPO, though still part of the civil service, should be run like a large public corporation with a board headed by the Postmaster General and served by a Chief Executive instead of a Secretary. In addition, as a means of decentralising Post Office control, the Committee advised the division of the Post Office into geographical divisions, each with its own Regional Board which would execute the general policy formed at Headquarters.
In line with this recommendation, the establishment of eight regions was suggested, each to be in the charge of a regional director who would be responsible for the control and coordination of all Post Office services (post, telegraph and telephone) within his territory; this role would effectively replace that of Surveyor. To aid the work of the new regional director, substantial powers were to be delegated to them - in some cases the full powers of the Postmaster General. A Regional Board would assist the Regional Director and devolved powers were to be given to Head Postmasters and Telephone Managers, who were next in the line of authority. In London, two regional organisations were to be set up to deal respectively with posts and telecommunications.
The Committee on Metropolitan and Regional Organisation, chaired by Thomas Gardiner (also known as the Gardiner Committee) was set up to implement the recommendations outlined in the Bridgeman report and immediately commenced working out plans for decentralising control.
One of their recommendations was that special committees for each Headquarters Department should examine the prospects for devolution. Reports are included within this class on the subject.
The scheme which emerged from the Gardiner Committee was based upon organisation under a Regional Director, with technical and financial guidance from the Engineer-in-Chief and the Comptroller and Accountant General, except in London where there would be separate telecommunications and postal Regions.
Implementation of complex changes began on an experimental basis in March 1936, when two regions were established (Scotland and the North East). In 1938 this experiment was deemed to be a success, and the remaining regions and telephone areas were established on a systematic plan. In 1939 the North Western region was inaugurated, and a sub-region in Northern Ireland as well as a number of telephone regions outside of the established regions. By the middle of 1940 the Home Counties, Midland, South Western and Welsh and Border Counties regions had full stature. The London Postal Region was organised in October 1936, and the London Telecommunications Region in April 1938.
The Bridgeman Committee had been anxious that communication should be maintained between all sections of the business and as part of this, regional directors were encouraged to visit one another's regions and exchange views and information. Close contact between the regions and headquarters was also encouraged with proposals for the interchange of staff.
In 1951, a report was prepared by the Working Party on Regionalisation (chaired by Lumley) on 'The present system of regionalisation in the Post Office' (GPO, October 1951). Its terms of reference were 'To examine within its existing framework the working of the regional organisation of the Post Office and to recommend any changes which appear desirable in the light of experience, with an estimate of any financial effect thereof; and in particular to report, with recommendations, on the following matters:
a) Whether existing devolved powers were being fully exercised at each level of the structure
b) Whether further devolution was practicable and desirable in present conditions
c) Whether any work now being done at Headquarters or in Headquarters Departments should be transferred elsewhere and whether any work now being done at Regions should be transferred to lower formations
d) Whether the instruments of control in operation are adequate and no more than adequate to ensure the efficiency and economy of the services.
The Working Party generally commended the prevailing situation with certain recommendations regarding the continued monitoring of the Regional set up to ensure its continued efficiency.
At this point, the Post Office was run by the Postmaster General (assisted by the Assistant PMG) as the Head of the Post Office; in addition he was the Chairman of the Post Office Board, a body consisting of principal permanent officials of the department and responsible for policy decisions. The work of the Post Office was divided into five main functions including Postal services, Telecommunications services, Engineering services, Establishments, staff and buildings, and Finance. These functions were carried down into the regional organisations which in 1951 consisted of ten territorial regions spread over Great Britain and Northern Ireland as follows; London (Postal), London (Telecommunications), Home Counties, South Western, Midland, Welsh and Border Counties, North Eastern, North Western, Scotland, and Northern Ireland. These were still under the control of the regional directors. At least two regional directors were members of the main Post Office Board. In order to ensure cooperation and sharing of information, five or six conferences a year were attended by all Regional Directors under the chairmanship of the Postmaster General. The Regional Directors also held private meetings under their own chairman. This situation was replicated at lower levels with regular conferences held of regional controllers, Chief Regional Engineers, and finance officers.
In April 1965 a proposal was put forward to split the Home Counties Region into two separate regions: the Eastern Region and South Eastern Region respectively, this proposal was approved and the action subsequently went ahead.
In 1966 the House of Commons Select Committee on the nationalised industries investigated 'devolution and control' in the Post Office.
As a result of this investigation, it was decided that further devolution would be advisable with regard to the administrative structure of the Post Office; the main focus being a split of the current Post Office Regions into separate postal and telecommunications functions. On 1 November 1966, the DEO (Director of Establishments and Organisation) delivered a memorandum at the Post Office Reorganisation Steering Group meeting on Functional split of Regions.
The official functional split of the Regions came with the passing of the Post Office Act in 1969; under the Act, the Post Office ceased to be a government department and was established as one corporation split into two divisions: Post and Telecommunications.
Overseas telephonic communication in its early days was mainly confined to services between London and Paris, the North of France, Brussels and Antwerp. The first telephone cable across the Channel was laid in 1891. During the early 1920s services were gradually extended to other European and Scandinavian countries. In 1927 a radio-telephone service was opened between Britain and the United States. The overseas services were developed rapidly during the late 1920s and early 1930s, and communications soon extended to Australia, Canada, South America, Spain, Italy, etc.
Sir John Tilley began his career with the Post Office, more specifically the Secretary's Office, in 1829, when he entered that department as a Clerk on 19th February. At that time the Secretary's Office had a very small workforce headed by the then Secretary Sir Francis Freeling. Seven months after Tilley joined that department it transferred to St Martin's le Grand, London.
Tilley had a very successful career with the Post Office and rose quickly through the ranks. By 1838, aged only 26, he had been made a Surveyor, and on 11 October 1848 he was appointed to the post of Assistant Secretary. On 15 March 1864, he succeeded the then Secretary Sir Rowland Hill, the postal reformer, of whom he had always been a staunch supporter. Tilley was made a CB in 1871, and upon his retirement in 1880 the honour of KCB was bestowed upon him.
On 18th October 1968 Prime Minister Harold Wilson officially opened Girobank - 'the people's bank', or National Giro as it was first known. Part of a Labour Government initiative to provide banking facilities for those people who did not have bank accounts, it was the first bank in the world to be planned and built from its very beginning as a fully computerised unit. The process was overseen by the then Postmaster General, Tony Benn.
Much optimism surrounded the new company and the promotional booklet enthusiastically claimed that, 'Within one or two years the National Giro Centre will be handling the accounts of some 1,200,000 customers, including many large firms and organisations.' At that time there were 23,000 Post Offices in the UK and Girobank provided free banking and credit transfer facilities at each one for six days a week, thereby creating competition for the high street banks. Due to the fact that only 25% of adults had bank accounts the market was considered very penetrable. However, despite its extensive promotion Girobank secured only 110,000 accounts in its first six months and suffered further losses for the next seven years.
Many reasons were put forward as to why the National Giro had not been as successful as predicted. Competition by joint-stock banks and the development of competitive current accounts by other banks had been cited as plausible causes. However, the real issue appeared to be the miscalculation of the difference between the real and actual demands of the customers. Furthermore, the economic growth of the UK had been sluggish since the Second World War and consequently its rate of absorption of new services was painfully slow.
Girobank did, however, benefit greatly from a partnership with the Mercantile Loan Company Ltd. The partnership meant that Giro customers were eligible to apply for Mercantile credit loans and new applications for a Giro account soared as a result.
When the Conservative Government were voted into power in 1970, the future of Girobank looked distinctly shaky as a review of the activities of Girobank was commissioned. By this point Girobank's cumulative losses had reached over £19.7 million and although Giro was granted a reprieve, there was little doubt that it had been a very close call. On 17th November 1971, Christopher Chataway, the Minister for Posts and Telecommunications, declared that Giro should continue but that it must employ a new approach to its practices.
As part of the new approach many structural reforms were implemented during 1972. These included a review of the Tariff structure which doubled the majority of the existing charges and added a charge for debt transactions and later an overhaul of the Rents Scheme, the introduction of the Giro Gold Card, the streamlining of the business, a reduction of the labour force from 3500 to 3000 and a change in the standard 'same day' service to one of a 'next-day' service. The Giro also took on the Postal Order business and began using its International Services to replace the Post Office's own International Money Order Service.
In 1973 a report prepared by Coopers and Lybrand recommended that Giro should implement a formal business planning procedure and annual business plan. The advice was welcomed and the first business plan issued in 1973.
During 1986 postal operations were organised into three separate businesses - Royal Mail Letters, Royal Mail Parcels and Post Office Counters (in addition to National Girobank which remained a separate business unit). National Girobank became independent as a plc in 1988.
Despite the fact that Girobank had managed to overcome its shaky start and that it had grown rapidly to become Britain's sixth biggest bank, it never really shook off its down-market image and, in 1990 it was sold to the Alliance and Leicester Building Society.
Since the mid-nineteenth century, staff associations and unions have come into existence, acting on behalf of their members primarily on issues of pay and working conditions. In addition, clubs and societies have been formed, providing social and leisure opportunities. By 1890, the British workforce had been organised into workers unions and associations to a far greater degree than it had previously and the Post Office, which had grown in numbers as well as in the variety of its services (and therefore in the variety of occupations falling under its employment), was very much a part of this development. There were over 40 distinct grades of employment in the organisation and each had its own staff association. In 1919 these were amalgamated into the Union of Post Office Workers (UPW), although secessionist groups continued to break away from the UPW, which consequently struggled to remain united (which is perhaps explained by the diverse range of working conditions and pay that its members experienced). From the large-scale public enquiries at the beginning of the century, to the wholesale workers' strike of 1971, to the 1995 amalgamation into the Communications Workers' Union (CWU), staff associations, unions, clubs and societies have been an integral component, as collective organisations, to the history and development of the Post Office and its workforce. See POST 65 (Post Office Staff Associations) for relevant records and a more detailed account of this subject.
The majority of these associations and unions produced some form of literature, many publishing an association or union magazine or periodical. It is a wide range of this kind of material that is present in POST 115, which consists of in excess of 1,000 volumes. The class has been divided into eight Sub-Series, which cover the main types of publications that can be found. These are: Civil Service Associations Journals; Post Office Clerks Associations Journals; Postmen's Associations Journals; Postmasters' Associations Journals; Supervisory Grades Associations Journals; Post Office Engineering Union and Association Journals; Post Office Electrical Engineers' Journal; and The Rowland Hill Benevolent Fund. It is important to note that the official Post Office Magazine (entitled 'St Martin's le Grand' until its name changed to 'The Post Office Magazine' in 1934) is not an association, society or club publication and can consequently be found in POST 92.
The largest association in the history of Post Office staff associations is the UPW, which was formed in 1919 from the numerous, disparate and less formal associations that preceded this. In 1920, the UPW launched its official journal called 'The Post, the Organ of the Union of Post Office Workers' (Commonly referred to simply as 'The Post'). The first issue sold almost 90,000 copies and in another early issue, the editorial noted that 'Standing on the threshold of the New Year [1920] we are, as postal workers, confronted with one outstanding fact - amalgamation has occurred' (POST 115/437, p.27; p.32). This periodical is likewise a useful source of information (albeit from a UPW perspective) for subsequent events of importance to the Post Office through the twentieth century. Indeed, Martin Daunton and Alan Clinton (the two most prominent historians of the modern Post Office) have both made heavy use of 'The Post' in their work. Its name changed to 'The Post, the Journal of the Communication Union Workers' in 1980 and continued to be published until 1993. It should also be noted that 'The Post' is distinct from 'The Post of UPW House' which was a UPW newspaper that was filled with similar, but more informal content.
Beyond the 3,700+ issues of 'The Post', there remains over 45 distinct association and union publications that are available to view in POST 115. From 1890, the publications that predate the 1919 amalgamation include: 'The Postman's Gazette', 'The Post (the Organ of the Fawcett Association)', 'The Central London Review and The Postal and Telegraph Record', amongst others. There are journals representing women only such as 'Opportunity, The Organ of the Federation of Women Civil Servants' and many publications that relate to a particular issue of concern such as 'The Whitley Bulletin, The Official Publication of the National Whitley Council for the Civil Service'. Other major publications representing particular grades and types of employment include: 'The Controlling Officers' Journal'; 'The Sub-Postmaster, The Official Organ of the National Federation of Sub-Postmasters'; 'The Journal, The Official Journal of the Post Office Engineering Union'; and 'The Post Office Electrical Engineers' Journal'.
Other publications range from the specific, such as 'The Rowland Hill Fund Handbook', to the broader ranging, such as the numerous Civil Service newspapers and journals. These ran from 1890 to 1977 (although most stop at 1969, the year the Post Office ceased to be a Government Department) and include titles such as 'Red Tape' and 'The Quill'. Considering the following Civil Service journal should help the prospective reader avoid possible confusion: POST 115/1-38 is 'The Civilian', a Civil Service newspaper that ran from 1894-1928, which changed its name to 'The New Civilian' in 1926. There are a number of publications in this class where a slight name change has occurred. In each instance, the individual catalogue description alerts the reader to this. Additionally, the series description for 'The Civilian/The New Civilian' (immediately preceding POST 115/1 in the catalogue) states that volumes 51-113 are held in the archive. Beneath this, [in square brackets] it states that there are 38 volumes. The volume number in square brackets always refers to the number of bound volumes of material in the archive, the description 'Vols 51-113' above this refers to the original, contemporary volume numbers that this publication was serialised under.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (i.e. numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service (POST 29), and those concerned with England and Wales (POST 30), Ireland (POST 31) and Scotland (POST 32). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 and POST 40)
In 1921, the several different minute series were replaced by a single all-embracing series (POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing system came into use (POST 102), but was resurrected in 1949. In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973.
Please contact the Archive for further information.
The majority of maps in the collection were produced as part of an administrative exercise on the part of the Post Office to establish the boundaries for free mail deliveries after the increase of mail circulation in the nineteenth century (see particularly 'Town Maps: England and Wales and 'Town Maps: Ireland').
The Irish town maps were created during the period 1830-1860. This was a time of change in the Irish postal system, as it was amalgamated with Britain's postal service in 1831. In 1843 the British government laid down the principle: 'All places the letters for which exceed one hundred per week should be entitled to a receiving office and a free delivery of letters.' The boundary of free delivery for individual areas within Ireland was decided by the Postmaster General in consultation with Augustus Godby, Secretary to the Irish Post Office. A set of maps was created to show the boundaries decided for the various towns which qualified for free delivery.
This exercise coincided with the survey of Ireland carried out by Ordnance Survey Ireland between 1829 and 1842; consequently, the majority of these maps consist of annotated sections of Ordnance Survey maps.
Some of the maps in POST 21 were produced as part of official government enquiries into Post Office administration; for example there are maps produced as part of or as a result of: 2nd Report of Committee on postage, 1838 (POST 21/142, POST 21/152, POST 21/156); 20th Report of Commissioners of Revenue Enquiry, February 1830 (POST 21/153); 21st Report of Commissioners of Revenue Enquiry, March 1830 (POST 21/53, POST 21/56 and POST 21/57); Fifth Report from Select Committee on the roads from Holyhead to London, July 1817(POST 21/217), Report of Commissioners on the Post Office, 1838 (POST 21/761).
The increase of mail coach transportation in the later eighteenth and early nineteenth centuries necessitated the production of good maps showing postal roads, distances between coach stops and places of interest along the way. There are several such maps in POST 21, including: 'Bowles' Road Directory through England and Wales (1796) (POST 21/159), 'Cary's 6 sheet map of England and Wales with part of Scotland' (1830) (POST 21/770) and 'General map of the Roads of England and Wales engraved for Moggs' improved edition of Paterson's Roads' (1829) (POST 21/173).
Several of the maps in the collection were officially commissioned by the Post Office; of particular note are the GPO (General Post Office) Circulation maps of England and Wales, Ireland and Scotland produced by the cartographer, Edward Stanford; these show the routes and manner of transportation of the mail across the countries. Other examples are the various maps produced by John Cary, who was commissioned by the Postmaster General to organise the survey of turnpike roads in Great Britain, a task involving nine thousand miles of survey. The maps resulting from this work were included in his 'New Itinerary,' first published in 1798; the work was dedicated to the Postmasters General and provided the official measures for all mail coach routes and for the postage due on letters, which until 1840 were charged by distance carried.
After the establishment of Uniform Penny Post in 1840, followed a few months later by the introduction of the prepaid postage stamp, the Penny Black, there was a huge increase in the amount of mail sent. In 1839 there were 76 million letters posted in the United Kingdom; in 1840 after the introduction of the Penny Post there were 168 million. The mail service was opened up more to the general public, particularly after the introduction of pillar boxes to mainland Britain in 1855. These developments necessitated the increasing production of post office directories which included maps showing the location of the numerous district post offices and subsidiary sorting houses; there are several 'Kelly's Post Office Directory' maps of London in the collection.
Officials of The Post Office acted as the first newsagents in this country after the establishment of the public postal service. Six postal officials entitled 'Clerks of the Road' were privileged to frank gazettes at 2d, a reduced charge from letter post. Under the terms of the Franking Act 1764, newspapers bearing the signature of a Member of Parliament or sent to a member at any place which he advised were to go free. The Newspaper Office was established at the General Post Office in 1782 by John Palmer, following criticisms relating to the treatment of newspapers. With the coming of the French Revolution, the Clerks in the Foreign Office established a large foreign news agency. The Ship Letter Act of 1815 contained an important provision in favour of newspapers, providing the first enactment that allowed newspapers to go out of the United Kingdom at a cheaper rate than letters.
The act of 1764 also authorised Members of Parliament to frank newspapers. Many extended the provisions of the act by allowing free postage to booksellers and newsagents who rapidly took over a considerable part of the distribution of newspapers from the Clerks of the Road. An Act of 1825 legalised the free transmission of newspapers by post. In 1830 news vendors presented a petition to Parliament protesting against Post Office servants being allowed to compete with private dealers, and on 5 April 1834, The Post Office ceased to have a privileged interest in the franking of newspapers.
An act of 1855 abolished the compulsory payment of stamp duty on newspapers. Newspaper proprietors were allowed the option of printing on paper stamped to denote payment of stamp duty and thereby qualifying for free transmission by post or using unstamped paper and paying normal rates of postage, until 1870.
The Post Office Act of 1870 provided that newspapers fulfilling the conditions specified in the act were, after registration by The Post Office, entitled to transmission within the United Kingdom at a rate of ½d irrespective of weight. In 1897 weight restrictions were introduced. A grant of preferential tariff to the press was declared by a Treasury Committee in 1875, enabling The Post Office to transmit press releases and news messages to newspapers and other news institutions at the press tariff rate. By The Post Office (Newspapers Published in British Possessions) Act of 1913, copies of newspapers printed and published in any British possession or protectorate were admitted to the benefit of the inland newspaper rate. The Canadian Magazine Post introduced in 1907
allowed for the transmission of all newspapers registered at the Inland Newspaper rate and in addition publications issued at intervals of not more than 31 days, subject to certain conditions.
Until the late nineteenth century the carriage of parcels was in the hands of 'carters' or carriers, operating on a local basis. With the improvement of the roads in the eighteenth century and the inception of the railway services in the late 1820s, the volume of parcels conveyed by coach and railway increased. By the 1850s railway companies had cornered the bulk of this business. In 1842 Rowland Hill suggested that a parcel service should be operated by the Post Office. However, the government was content to let this business remain in the private sector, for the time being. By the 1860s the population explosion and dramatic expansion of British commerce and industry gradually forced the Post Office to give some thought to parcel post. A plan for the introduction of a parcels post was suggested in the 1860s by Rowland Hill and Frederick Hill, (Rowlands' brother and Assistant in the Postmaster General's Office).
The establishment of the General Postal Union in 1874, (now known as the Universal Postal Union) led to further discussions. In 1880 the union promulgated a convention for the exchange of postal parcels between Germany, Austria-Hungary, Belgium, Bulgaria, Denmark, Egypt, Spain, France, Great Britain and Ireland, British India, Italy and Luxembourg. This envisaged the transmission of parcels up to 3 kilograms in weight. A convention was signed at Paris on 3 November 1880, due to come into operation on 1 October 1881. A protocol attached to this convention took note that Great Britain, Ireland and British India were not in a position to sign the convention as they did not have an inland parcels service at that time, and they were accordingly given until 1 April 1882 to bring the convention into effect.
On 11 February 1882, Henry Fawcett, Postmaster General, assisted by Frederick E Baines, Inspector General of mails, and Sir Arthur Blackwood, Secretary to the Post Office, submitted a memorandum analysing the various problems preventing the introduction of an inland Parcel Post service and suggesting ways of overcoming them.
An Act to amend the Post Office Acts with respect to the Conveyance of Parcels (45 and 46 Vict. Ch. 74), was passed by Parliament on 18 August 1882. Twelve of its seventeen sections dealt with matters arising from the negotiations between the Post Office and the railway companies; their remuneration and the services to be rendered by them.
The Inland Parcel Post came into operation on 1 August 1883 and 'letter-carriers' were entitled 'postmen' as a result. From 12 August 1884 the service was known as the Parcels Post. Parcels sent by the Post were limited to 7lbs in weight and the rates of postage ranged from 3d for 1lb to 1s for 7lbs.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (i.e., numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service (POST 29), and those concerned with England and Wales (POST 30), Ireland (POST 31) and Scotland (POST 32). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 & POST 40).
In 1921, the several different minute series were replaced by a single all-embracing series (POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing system came into use (POST 102), but was resurrected in 1949. In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973.
For further details of how this class relates to the other report and minute classes, see the following section 'Related Material'.
The system of 'minuting' papers submitted to the Postmaster General by the Secretary to the Post Office for a decision (ie numbering the papers, and separately copying a note of the paper as a 'minute' into volumes indexed by subject) was introduced in 1793. It remained in use by the Post Office Headquarters registry until 1973.
Until 1921, several different major minute series were in use: that concerned with the Packet Service (POST 29), and those concerned with England and Wales (POST 30), Ireland (POST 31) and Scotland (POST 32). The Scottish minute series was started in 1842; previously Scottish subjects had been included in the general minute series (POST 30). From 1790 until 1841, parallel 'Report' series were in use by the Secretary (POST 39 & POST 40).
In 1921, the several different minute series were replaced by a single all-embracing series (POST 33). This was suspended in 1941 as a wartime measure when a Decimal Filing system came into use (POST 102), but was resurrected in 1949. In 1955 the registration of Headquarters files began to be decentralised under several local registries serving particular departments, although the 'minuting' of cases considered worthy of preservation, and the assimilation of later cases with earlier existing minuted bundles, continued until 1973.
For further details of how this class relates to the other report and minute classes, see the following section 'Related Material'.
During the period covered by these records the Secretary to the Post Office was Sir Francis Freeling. Freeling began his career in the Bristol Post Office and had been appointed appointed principal and resident surveyor in London by 1785. In 1797 he rose to the office of joint secretary to the Post Office and in 1798 he became sole secretary, serving in this capacity as the head of the post office until his death. His administration saw many reforms, including the growth of local penny posts and the introduction of steam power to transport the mail by rail and sea. Freeling was made a Baronet in March 1828.
The earliest established packet stations were Dover to Calais 1633, Harwich to Holland 1660, Falmouth to Spain and Portugal 1689 and Falmouth to the West Indies in 1702.
Mail was carried in sailing packets up to 1815, but after this date these gradually gave way to steam-driven vessels. By 1840 the carrying of mail had been put into the hands of the commercial shipping lines, Cunard, Peninsular and Oriental Shipping Company, the West Indian Royal Mail, Union Castle etc., who found the postal subsidies valuable as they extended their routes further to keep pace with the expansion of the British Colonies.
After 1840 the General Post Office introduced domestic and Imperial 'penny postage' (in 1898), and before the Second World War, 1939-1945, pioneered a comprehensive airmail service, carrying letters at a standard rate without air surcharges. During the war it also introduced the airgraph and, later the airletter which was prefranked with the standard postage.
From the introduction of penny postage in 1840 all stamps and stamped stationery was produced, distributed and paid for by the Inland Revenue's Commissioners of Stamps and Taxes. In December 1876 the Inland Revenue suggested that it would be more appropriate for these costs to be met by the Post Office. At the beginning of the financial year in 1883 the Treasury instructed the Post Office to budget for the cost of stamp production. (POST 54/3).
Although the Post Office was now footing the bill, the Inland Revenue retained responsibility for manufacturing and distribution arrangements until 1 April 1914. On this date the Post Office took over all operations at the Inland Revenue's Somerset House stamp distribution centre for England and Wales. This involved the manufacture and distribution of all postage stamps, adhesive revenue and fee stamps, insurance stamps, postal orders, licenses, savings bank coupons, stamped postal stationery and telegraph forms for use in England and Wales. The transfer was authorised by the Treasury and "The Inland Revenue and Post Office (Powers and Duties) Order" was published by His Majesty's Stationery Office in March 1914. (POST 54/36).
The complicated relationship between the Inland Revenue, the Post Office, stamp designers, printers and printing hardware manufacturers is well represented in correspondence and memoranda relating to the introduction of King George V postage stamps, following his accession to the throne in 1910. (POST 54/48 - 49).
In 1962 yet another authority was to officially enter the sphere of postage stamp production. The existing relationship between the Post Office and the Council of Industrial Design was reviewed and the Postmaster General's new Stamp Advisory Committee was created consisting of Post Office and COID members. The role of the committee was clearly defined in a memorandum agreed by both parties. (POST 54/16). Today the SAC continues to influence the issue of postage stamps primarily through making recommendations to Royal Mail for commemorative stamp subjects and the selection of final designs. Other matters relating to the production and marketing of stamps and philatelic products are the responsibility of the Post Office Stamps and Philately Board (Stamps Advisory Committee).
In 1799, Henry Darlot, a clerk in the Foreign Section, was chosen for the position of Army Postmaster. He was the first to accompany the Army overseas when he joined them in Holland to facilitate delivery, collect letters, and protect the revenue. In 1854, Edward Smith of the Inland Letter Office was sent to Constantinople as postmaster to H M Forces. He, along with three assistants and seven sorters, handled 450,000 letters a month to and from troops between Britain and the Crimea (via France).
The origins of the Post Office Rifles Association stem from the Fenian troubles in 1867. Sixteen hundred Post Office staff were sworn in as special constables to protect key installations, including post offices. With the passing of the danger the following year, a number of the special constables asked if a Post Office Volunteer Corps could be formed. The War Office officially sanctioned the proposal, and the 49th Middlesex Rifle Volunteers were formed in 1868. The title of the regiment was changed to the 24th Middlesex (Post Office) Rifle Volunteers in 1880. In 1882, the Army Postal Corps was formed from the members of the Middlesex Volunteers to run the Army's postal service. A sister unit, the Field Telegraph Corps, was formed from postal workers in 1883 becoming 'I' Company of the 24th Middlesex. Both units were embodied in the reserve of the Royal Engineers in 1884, although still attached to the 24th Middlesex for drill and discipline.
The Boer War saw eleven officers and 624 other ranks serve with the Army Postal Corps between 1899 and 1902. Their base in Capetown connected with many temporary Field Post Offices and five travelling post offices. 68.9 million letters and newspapers and 1.4 million parcels were delivered to the troops. In an average December week, 789 bags of mail were received in Capetown, and in the busiest week of the war 643,000 letters and newspapers and 33,967 parcels were delivered.
In 1908 the 24th Middlesex Volunteers became the 8th Battalion of the City of London Regiment (Post Office Rifles) on formation of the Territorial Force. This battalion and its two sister battalions (2/8th and 3/8th raised during the First World War) were largely made up of Post Office personnel but no longer had any direct links with the Army Post Office Corps. In 1913 the Army Post Office Corps became the Royal Engineers Postal Section and the Telegraph Reserve became the Royal Engineers Signal Section. At the outbreak of the First World War a Base Post Office was set up at Le Harve, whence army mail went to an Advanced Base Post Office and then to Field Offices and Branches. Primary sorting in the UK was done from the Home Depot. All mail below 4 oz. from servicemen was carried free, with letters to them addressed "c/o GPO, London" then sorted by code to preserve secrets of military layout. Censorship was operated by military authorities. The shortage of men led to a reduction in the number of deliveries and 35,000 women were temporarily employed. Subdivision of the London Postal Districts was introduced in 1917 to aid the women sorters.
The Second World War presented an even greater challenge, with mobile fronts all over the world and enemy air attacks at home. At the outbreak of the war the Post Office was the largest employer in the country, and by mid-war nearly a third had volunteered for active service. Fifty thousand staff were members of the Post Office Home Guard, who were detailed to defend telephone and telegraph facilities in case of invasion. Postwomen were again taken on to fill the gaps, often working long shifts. Mobilisation then evacuation caused millions of people to change address, greatly increasing the volume of mail and the percentage of insufficiently addressed letters. Payment of pensions and allowances greatly increased, as well as new tasks like the distribution of millions of ration books, public information leaflets and permits. The blackout made sorting, delivery and station work very difficult, and the need to blacken the glass roofs of sorting offices etc. meant that many sorters and telephonists worked all the time by artificial light.
Air raids brought large scale destruction of Post Office buildings, mostly in major urban centres, telephone cables had to be repaired or re-routed as quickly as possible, destruction at major railway termini often meant improvised re-routing of mails, and bomb damage sometimes made letter delivery hazardous and difficult, when the numbers on houses, or the occupants, or even the houses themselves might disappear overnight. In September 1940 23 post offices were destroyed in one night. During the Blitz post office buildings had their own fire-fighting teams composed of staff, often very efficient in preserving its buildings.
The Army Post Office was based at Nottingham in a former textile factory. Army and RAF mail was handled there by hundreds of WRAC women, plus men unfit for active service and GPO officials who had volunteered. Insufficiently addressed letters were also handled at Nottingham by the Post Office. Naval mail for ships in foreign waters was handled by Wrens at King Edward Building, London, then by the Admiralty at Reading. Hostilities in the Mediterranean posed particular difficulties for getting mail to British forces in the Middle and Far East. The sea route around the Cape added 12,000 miles to the journey, a 3 month delay, and aircraft space was at a premium. Microphotography offered a solution and the airgraph service was introduced in 1941. Some 330 million airgraphs were sent until the service ended in July 1945. At first airgraphs and air letters were for military use only, but were then made available to civilians. By 1945 600,000 civilian air letters per week were being despatched to 33 different countries.
Prisoner of war mail was despatched abroad by the Post Office. Between 1941 and 1945, 26,250,000 parcels (both Red Cross parcels and parcels from next-of-kin) were sent from Mount Pleasant via Portugal to Geneva (despite difficulties in getting around or across enemy territory) where they were transmitted forward by the International Red Cross. About 200,000 letters per week were sent to POWs from Britain by air to Lisbon, where an exchange system operated with mail from Germany for German prisoners in Britain and Canada. The Post Office was in effect a fourth service, vital to the survival of the state and performed its duty well despite labour shortage, the need to recruit and train inexperienced staff, and enemy attack.
The appointments procedure in The Post Office during this period was very complicated. Employees could either be Established, which meant they had privileges and rights, such as superannuation, or they were non-Established, which meant that they were probably part-time, and had no benefits or job security. Established employees were also civil servants and therefore were affected by any changes in the system, such as the gradual efforts to replace patronage with examinations and grading. Sub-postmasters and packet captains were not officially employed by The Post Office but were sub-contracted. Sub-postmasters tended to work in another line of business such as greengrocing and run a sub-post office as a side-line. Up until the end of the nineteenth century appointments were made by a system of patronage. Staff were appointed by being nominated to posts. Although they were supposed to then take a test of competency, this was often just a formality. The broad sweeping changes in the Civil Service with the introduction of competitive examinations meant that this practice was abandoned at the end of the nineteenth century.
Medical officers were first appointed to the Post Office in 1854 after a committee of enquiry decided that all candidates should be examined prior to appointment in order to assess their fitness for public service. The Medical Officer was responsible for overseeing health care in The Post Office and from 1893 he compiled an annual report with sick leave statistics to show the level of staff absence for the different districts and departments. Many of the medical officers to have served over the years also wrote medical articles and, following the work of Dr John Sinclair, were involved with The Post Office Ambulance Corps. The Post Office Ambulance Corps was established in 1902 following a suggestion by a group of employees. Many of the members of this group held first aid certificates but were concerned about the length of time taken for medical assistance to arrive at the scene of an accident and wished to provide a first aid service during this period. However, they were not allowed to provide this service until they had achieved further qualifications from the St John Ambulance Association and there was no provision for such courses to be run at The Post Office. The group therefore sought and received the support of the Chief Medical Officer, Dr John Sinclair, and a course of lectures was set up. From its creation the Corps expanded throughout the organisation and maintained close links with the St John Ambulance Association. Annual competitions evolved as an opportunity for teams to demonstrate their skills in an emergency, and these became increasingly popular. In 1911 courses were arranged for women and two women's branches were formed. In 1928 the name was changed to the Post Office Ambulance Centre and re-organised to enable non-members of the St John Ambulance Brigade to join. The Centre was valuable in both World Wars and provided first aid posts and wards staffed by volunteers from the Corps in some of the most bombed areas of London.
Prior to the setting up of the Office of Controller of Telegraph Stores in 1877, the purchase of postal and postal telegraph stores was the responsibility of the Chief Clerk of the Post Office and the Engineer-in-Chief. In 1901 a committee of enquiry into the organisation and working of the Department of Telegraph Stores suggested that consideration should be given to the amalgamation of the postal and telegraph stores departments, and this took place in 1902. At this same time an independent Factories Department was formed. A further change took place in 1941 with the setting up of a separate Contracts Department. The Stores Department later became known as the Post Office Supplies Department. This department provided both postal and telecommunication stores until the separation of the businesses into the Post Office, dealing purely with postal matters, and British Telecom dealing with the telecommunication business in the 1980s.
This class contains specimens of the engineering rate book and vocabulary of engineering stores; a number of descriptive booklets on the work of the department together with various committee, annual and other reports.
The Supplies Department was based at Mount Pleasant, London, with other premises situated in Studd Street London N1, Wembley, Bridgewater Somerset, Birmingham and Edinburgh, and with a number of satellite units supplying the most frequently requisitioned items to their local areas. A separate clothing store existed at Hook in Hampshire. The London operations and work from the Bridgewater depot was relocated to new purpose built premises at Swindon in 1975. This new office and warehouse complex was designed to use modern storage and handling methods including high level storage racking, conveyors, fork lift and pallet trucks. It handles all the requirements for stores from offices in England, and it also handles requests for general publicity items, the distribution of telephone directories, (carried out under a contract on behalf of British Telecom), and requests for uniforms from offices in Scotland and Northern Ireland. Other items for offices in Scotland and Northern Ireland are supplied from the Edinburgh site.
