Identity area
Reference code
Title
Date(s)
- 1974-2003 (Creation)
Level of description
Extent and medium
0.52 linear metres
Context area
Name of creator
Biographical history
Community Health Councils were established in England and Wales in 1974 "to represent the interests in the health service of the public in its district" (National Health Service Reorganisation Act, 1973). Often referred to as 'the patient’s voice in the NHS', each Community Health Council (CHC) served the public and patients in its local area by representing their interests to National Health Service (NHS) authorities and by monitoring the provision of health services to their communities.
CHCs were independent statutory bodies with certain legal powers. CHCs were entitled to receive information about local health services, to be consulted about changes to health service provision, and to carry out monitoring visits to NHS facilities. They also had the power to refer decisions about proposed closures of NHS facilities to the Secretary of State for Health. For this reason, CHCs were sometimes known as the ‘watchdogs’ of the NHS. The co-ordinated monitoring of waiting times in Accident and Emergency departments led to ‘Casualty Watch’ which gained national press coverage. Locally, many CHCs represented patients’ views by campaigning for improved quality of care and better access to NHS services, and by responding to local issues such as proposed hospital closures.
Each CHC had around 20 voluntary members from the local area. Half were appointed the local authority, a third were elected from voluntary bodies and the remainder were appointed by the Secretary of State for Health. Members met every month to six weeks and meetings were usually open to the general public. Guest speakers or guest attendees were often invited, particularly when a specific topic or issue was under discussion.
All CHCs employed a small number of paid office staff and some had shop-front offices, often on the high street, where members of the public could go for advice and information about local NHS services. CHCs published leaflets and guidance on a wide variety of topics from ‘how to find a GP’ to ‘how to make a complaint’.
Within the guiding principles and statutory duties of the legislation, CHCs developed organically in response to the needs of the communities they served and for this reason considerable variation can be found in the records of different CHCs.
Croydon Community Health Council was set up in late 1974 with 15 members appointed by Croydon Local Authority, 10 members elected by voluntary bodies and 5 by South West Thames Regional Health Authority. After meeting initially in local hospitals, the CHC had premises at 28 Lennard Road before establishing a permanent office in 1985 at 90 London Road which remained the CHC’s base until abolition in 2003. Croydon’s slogan was "Contact us for advice / Have your say on NHS matters / Consider and suggest improvements", the first letters of each sentence spelling ‘CHC’.
Community Health Councils in England were abolished in 2003 as part of the ‘NHS Plan (2000)’.
Repository
Archival history
GB0074 LMA/4741 1974-2003 Collection 0.52 linear metres Croydon Community Health Council
Community Health Councils were established in England and Wales in 1974 "to represent the interests in the health service of the public in its district" (National Health Service Reorganisation Act, 1973). Often referred to as 'the patient’s voice in the NHS', each Community Health Council (CHC) served the public and patients in its local area by representing their interests to National Health Service (NHS) authorities and by monitoring the provision of health services to their communities.
CHCs were independent statutory bodies with certain legal powers. CHCs were entitled to receive information about local health services, to be consulted about changes to health service provision, and to carry out monitoring visits to NHS facilities. They also had the power to refer decisions about proposed closures of NHS facilities to the Secretary of State for Health. For this reason, CHCs were sometimes known as the ‘watchdogs’ of the NHS. The co-ordinated monitoring of waiting times in Accident and Emergency departments led to ‘Casualty Watch’ which gained national press coverage. Locally, many CHCs represented patients’ views by campaigning for improved quality of care and better access to NHS services, and by responding to local issues such as proposed hospital closures.
Each CHC had around 20 voluntary members from the local area. Half were appointed the local authority, a third were elected from voluntary bodies and the remainder were appointed by the Secretary of State for Health. Members met every month to six weeks and meetings were usually open to the general public. Guest speakers or guest attendees were often invited, particularly when a specific topic or issue was under discussion.
All CHCs employed a small number of paid office staff and some had shop-front offices, often on the high street, where members of the public could go for advice and information about local NHS services. CHCs published leaflets and guidance on a wide variety of topics from ‘how to find a GP’ to ‘how to make a complaint’.
Within the guiding principles and statutory duties of the legislation, CHCs developed organically in response to the needs of the communities they served and for this reason considerable variation can be found in the records of different CHCs.
Croydon Community Health Council was set up in late 1974 with 15 members appointed by Croydon Local Authority, 10 members elected by voluntary bodies and 5 by South West Thames Regional Health Authority. After meeting initially in local hospitals, the CHC had premises at 28 Lennard Road before establishing a permanent office in 1985 at 90 London Road which remained the CHC’s base until abolition in 2003. Croydon’s slogan was "Contact us for advice / Have your say on NHS matters / Consider and suggest improvements", the first letters of each sentence spelling ‘CHC’.
Community Health Councils in England were abolished in 2003 as part of the ‘NHS Plan (2000)’.
Deposited in 2004.
Records of Croydon Community Health Council (CHC) (1974-2003) including Minutes (1996-2003), Annual Reports (1974-2003), Visit Reports (1995-2003), Survey and Project Reports (1993-2003) and Publications (199- - 2001).
Arranged in sections as follows:
LMA/4741/01: Minutes
LMA/4741/02: Annual reports
LMA/4741/03: Visit reports
LMA/4741/04: Survey and project reports
LMA/4741/05: Publications
These records are available for public inspection, although records containing personal information are subject to access restrictions under the EU General Data Protection Regulations, 2018.
Copyright rests with the depositor.
English
Please see online catalogues at: https://search.lma.gov.uk/opac_lma/index.htm
Compiled in compliance with General International Standard Archival Description, ISAD(G), second edition, 2000; National Council on Archives Rules for the Construction of Personal, Place and Corporate Names, 1997.
Added July 2018. England London Croydon Community Health Council Health services Surrey Croydon Europe Western Europe UK National Health Service
Immediate source of acquisition or transfer
Deposited in 2004.
Content and structure area
Scope and content
Records of Croydon Community Health Council (CHC) (1974-2003) including Minutes (1996-2003), Annual Reports (1974-2003), Visit Reports (1995-2003), Survey and Project Reports (1993-2003) and Publications (199- - 2001).
Appraisal, destruction and scheduling
Accruals
System of arrangement
Arranged in sections as follows:
LMA/4741/01: Minutes
LMA/4741/02: Annual reports
LMA/4741/03: Visit reports
LMA/4741/04: Survey and project reports
LMA/4741/05: Publications
Conditions of access and use area
Conditions governing access
These records are available for public inspection, although records containing personal information are subject to access restrictions under the EU General Data Protection Regulations, 2018.
Conditions governing reproduction
Copyright rests with the depositor.
Language of material
- English
Script of material
- Latin
Language and script notes
English
Physical characteristics and technical requirements
Finding aids
Please see online catalogues at: https://search.lma.gov.uk/opac_lma/index.htm
Allied materials area
Existence and location of originals
Existence and location of copies
Related units of description
Notes area
Alternative identifier(s)
Access points
Subject access points
Place access points
Name access points
Genre access points
Description control area
Description identifier
Institution identifier
Rules and/or conventions used
Compiled in compliance with General International Standard Archival Description, ISAD(G), second edition, 2000; National Council on Archives Rules for the Construction of Personal, Place and Corporate Names, 1997.
Status
Level of detail
Dates of creation revision deletion
Language(s)
- English