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The appointments procedure in The Post Office during this period was very complicated. Employees could either be Established, which meant they had privileges and rights, such as superannuation, or they were non-Established, which meant that they were probably part-time, and had no benefits or job security. Established employees were also civil servants and therefore were affected by any changes in the system, such as the gradual efforts to replace patronage with examinations and grading. Sub-postmasters and packet captains were not officially employed by The Post Office but were sub-contracted. Sub-postmasters tended to work in another line of business such as greengrocing and run a sub-post office as a side-line. Up until the end of the nineteenth century appointments were made by a system of patronage. Staff were appointed by being nominated to posts. Although they were supposed to then take a test of competency, this was often just a formality. The broad sweeping changes in the Civil Service with the introduction of competitive examinations meant that this practice was abandoned at the end of the nineteenth century.